Deanna Rodricks
Westchester County
Summary
Laboratory Central Processor with extensive expertise in efficiently processing lab specimens and collaborating with medical staff to ensure high-quality patient care. Proficient in utilizing advanced lab equipment and implementing strict quality control measures, significantly enhancing diagnostic accuracy and reducing error rates. Dedicated to continuous improvement and patient safety, with a strong focus on expediting critical test results and maintaining meticulous records for compliance and traceability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Endoscopy Technician
Westchester Medical center
Hawthorne
11.2025 - Current
- Assessed patient readiness and prepared them for endoscopic procedures.
- Operated and maintained endoscopy equipment to ensure optimal performance.
- Assisted physicians during procedures by providing instruments and support.
- Ensured sterile conditions by following infection control protocols diligently.
- Documented procedure details and patient information accurately in records.
- Collaborated with nursing staff to coordinate patient flow and scheduling effectively.
- Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
- Communicated effectively with nursing staff concerning patient needs throughout procedure processes.
- Prepared rooms for endoscopic procedures according to established protocols.
- Adhered to operating and safety procedures during cleaning, disinfecting, and sterilizing endoscopes and equipment.
- Ensured that all instruments used during endoscopic procedures were functioning properly before use.
- Review procedure requirements to select and set up appropriate equipment and supplies.
- Ordered supplies efficiently to maintain stock within desired levels and meet expected patient loads.
- Demonstrated knowledge of sterile technique principles when preparing patients for procedures.
- Reported any malfunctions or problems with equipment to appropriate personnel for repair or replacement.
- Obtained informed consents and recorded drug allergies before administering pre-procedure medications.
- Complied with applicable laws, regulations, standards and guidelines relating to the practice of Endoscopy Technician.
- Measured vital statistics and applied monitoring equipment to prepare patients for procedures.
Laboratory Central Processor
Greenwich Hospital
Greenwich
09.2023 - 08.2025
- Efficiently process lab specimens, ensuring accurate data entry and timely results delivery.
- Collaborate with medical staff to maintain seamless workflow and high-quality patient care.
- Utilize advanced lab equipment to handle diverse specimen types, enhancing diagnostic accuracy.
- Implement strict quality control measures, reducing error rates and improving lab efficiency.
- Analyze and resolve processing issues, contributing to continuous improvement and patient safety.
- Enhance patient outcomes by expediting critical test results.
- Maintain meticulous records to ensure compliance and traceability.
- Provide vital support to medical teams by ensuring rapid availability of test results.
- Greenwich Hospital Laboratory
Patient Service Representative
Sun River Health
Peekskill
10.2021 - 07.2022
Patient Care Associate
Yale New Haven Health Hospital
New Haven
06.2019 - 06.2021
- Maintained clean, safe, and well-organized patient environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with patient transfers and ambulation.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Resolved patient inquiries, billing issues, and scheduled appointments, enhancing patient satisfaction.
- Verified insurance eligibility and processed payments, ensuring precise financial records.
- Trained new staff on office procedures, boosting team efficiency and service quality.
- Organized and maintained patient records per HIPAA standards, ensuring data accuracy and compliance.
- Facilitated communication between patients and departments, streamlining patient care processes.
- Streamlined patient intake process, reducing wait times by 15%.
Echo Summer Intern
Hudson River Health Care
01.2014 - 01.2018
- Leverage broad scope of healthcare industry knowledge toward supporting seamless facility operations and administrative initiatives within this fast-paced center offering primary, preventative, behavioral, and oral healthcare and care coordination for those who seek affordable medical services.
- Served as the "go-to" patient representative across various departments, including Internal Medicine, Pediatrics, Call Center, Optometry, and Women's Health, and consistently promote compassionate care with respect, dignity, and privacy for diverse patients within this high-volume healthcare facility.
- Optimize administration by auditing patient profiles and drafting communication in Microsoft Word.
- Collaborate with Building Manager to promote exceptional facility operations and patient care efforts.
- Expertly adhere to strict facility-wide policies and procedures and maintain all detailed recordkeeping.
Education
Bachelor of Science - Health Science Studies
Quinnipiac University
Hamden, ConnecticutSkills
- Outbound Calling
- Sterilization Procedures
- Patient Greeting
- Outpatient Care
- Patient Admitting
- Medical Filing
- Medical Transcription
- Appointment Confirmation
- Guidance
- Patient Intakes
- Document Filing
- Patient Engagement
Certification
CPR, Cardio Pulmonary Resuscitation
Timeline
Endoscopy Technician
Westchester Medical center
11.2025 - Current
Laboratory Central Processor
Greenwich Hospital
09.2023 - 08.2025
Patient Service Representative
Sun River Health
10.2021 - 07.2022
Patient Care Associate
Yale New Haven Health Hospital
06.2019 - 06.2021
Echo Summer Intern
Hudson River Health Care
01.2014 - 01.2018
Bachelor of Science - Health Science Studies
Quinnipiac University