Deanna Sauter
Melbourne
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
41
41
years of professional experience
Work History
Sales Associate & Featured Artist
Breakers Art Gallery
562 Jimmy Buffet Mem Hwy
10.2023 - Current
- Engaged customers to identify needs and recommend suitable products
- Processed transactions efficiently using point-of-sale systems
- Maintained product displays, ensuring visual appeal and stock availability
- Trained new associates on sales techniques and customer service standards
- Analyzed sales trends to inform inventory management decisions
- Developed promotional strategies to increase foot traffic and boost sales
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Co-Owner
MailRoom Merritt Island
137 S Courtenay Pkwy
09.2017 - Current
- Oversaw daily operations to ensure efficient mail processing and customer service delivery.
- Developed and implemented marketing strategies to increase local business engagement and client retention.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices in customer interaction and logistical processes.
- Cultivated relationships with vendors to secure favorable terms and improve supply chain efficiency.
- Ensured compliance with postal regulations, enhancing operational integrity and reducing risk of penalties.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
Courier
FedEx Express
Melbourne, FL
05.1993 - 12.2024
- Delivering Time-Sensitive Specimens
- GPS Systems
- Attention to Detail
- Time Management
- Problem-Solving
- Sorting
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas
- Delivered packages efficiently, ensuring timely and accurate service to customers.
- Operated delivery vehicles safely, adhering to traffic laws and company policies.
- Managed logistics of package routing, optimizing delivery schedules for efficiency.
- Maintained accurate records of deliveries and pickups using electronic tracking systems.
- Coordinated with team members to streamline operations and improve service quality.
- Trained new couriers on safety protocols and delivery best practices.
- Resolved customer inquiries regarding shipping status and delivery issues promptly.
- Implemented process improvements that enhanced delivery accuracy and reduced delays.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Customer Service Representative
National City Bank
Indianapolis, IN
05.1989 - 09.1995
- Customer service
- Money handling
- Opening new accounts
- Account maintenance
- Aiding customers with Account issues
- Balancing cash drawers and bank vault.
Head Cashier
MCL Cafeteria
Greenwood, IN
07.1985 - 07.1990
- Customer service
- Money handling
- Efficiently figuring correct change
- Regular updating and programming the register
- Various office duties
Education
Some College (No Degree) - Business Administration, Computer Science
Indiana University-Purdue University
Indianapolis, INSome College (No Degree) - Business Administration
University of Indianapolis
Indianapolis, INHigh School Diploma - undefined
Greenwood Community High School
Greenwood, Indiana05.1987
Skills
- GPS navigation and route coordination
- Delivery and payment collection
- Package delivery and pick-up
- Schedule adherence
- Independent work
- Time management
- Problem-solving skills
- Multi-tasking strength
AWARDS
Chosen for a 3 minute feature in a national ad campaign for FedEx, Several awards for efficiency and safety over the 31 years with FedEx
ADDITIONAL INFORMATION
I am also a featured artist at Breakers Art Gallery here on the Space coast, cocoa beach & satellite beach area
Accomplishments
Featured in a national marketing campaign called "I Am FedEx" with my own 3 minute video.
FAA security clearance
FAA security clearance was required for working with our local station in Melbourne and the FedEx ramp at Orlando Airport.
Timeline
Sales Associate & Featured Artist
Breakers Art Gallery
10.2023 - Current
Co-Owner
MailRoom Merritt Island
09.2017 - Current
Courier
FedEx Express
05.1993 - 12.2024
Customer Service Representative
National City Bank
05.1989 - 09.1995
Head Cashier
MCL Cafeteria
07.1985 - 07.1990
Some College (No Degree) - Business Administration, Computer Science
Indiana University-Purdue University
Some College (No Degree) - Business Administration
University of Indianapolis
High School Diploma - undefined
Greenwood Community High School