DEANNA SCHAFER
Bartlett,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Advertising Manager
ABSOLUTE DOORS & HOME SERVICES
Bartlett, IL
01.2013 - Current
- Developed attractive and engaging print and digital ads.
- Organized promotional events to drive sales growth.
- Applied environmentally-friendly techniques toward marketing traditional products.
- Generated creative ideas for marketing initiatives.
- Provided direction on design elements such as layout, color schemes.
- Assisted in developing content for social media posts related to campaigns.
- Developed and implemented advertising strategies to increase brand awareness.
- Researched competitors' activities in order to gain insights into their strategies.
- Gathered and evaluated promotional data to improve future planning.
- Devised updates to company online presence, including main business website.
BILLING, COLLECTIONS AND MEDICAL RECORDS MANAGER
UROCARE - LLC
Arlington Heights, IL
03.2006 - 06.2014
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Answered customer questions to maintain high satisfaction levels.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated and resolved issues to maintain billing accuracy.
- Managed numerous client accounts to track and collect money owed.
- Purged outdated files.
- Organized patient charts, gathering medical histories, lab results and consents.
- Collected, filed, scanned, and retrieved confidential patient information.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Pulled patient records and transferred information to appropriate parties.
Education
MBA - Human Resources Management
Columbia College
Columbia, MO05.2015
Bachelor of Science - MARKETING + MANAGEMENT
Columbia College
Columbia, MO05.2012
Skills
- Creative Direction
- Advertising Expertise
- Viral Trends Understanding
- Strategic Marketing
- Social Media Expertise
- Data Gathering
- Medical Billing and Collections
- Invoice Processing
- Payment Processing
- Data Analysis
Affiliations
- Photography - family, sports + special events
Timeline
Advertising Manager
ABSOLUTE DOORS & HOME SERVICES
01.2013 - Current
BILLING, COLLECTIONS AND MEDICAL RECORDS MANAGER
UROCARE - LLC
03.2006 - 06.2014
MBA - Human Resources Management
Columbia College
Bachelor of Science - MARKETING + MANAGEMENT
Columbia College
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