Ambitious pharmacy leader with extensive experience supporting multidisciplinary teams on current clinical programs and developing new business strategies based on business needs and opportunities. Strong background in clinical pharmacology, medication management, quality assurance, and training. Goal is to develop proficiency company-wide to ensure a consistent, quality-driven atmosphere within the organization. Successfully increased access to care by creating a sense of familiarity and comfort for associates in leadership roles with new complex clinical programs. Prioritizes effective communication, active listening, and conflict resolution to foster trust. Encourages collaboration and feedback to create a culture of high performance, safety, and belonging. Dedicated to team and professional development.
· Collaborated with AADE to develop continuing education courses for nurse practitioners and pharmacists, ensuring they have the tools needed to care for diabetic and pre-diabetic patients
· Collaborated with Elton John AIDS Foundation and Duke University to develop HIV Training for nurse practitioners and pharmacists, ensuring they have the tools needed to care for patients living with and at high risk of contracting HIV
· Managed Residency program as Walmart Site Coordinator for ASHP-Accredited PGY1 Residency program utilizing strong leadership and organizational skills placing 90% of residents in leadership roles at Walmart
· Ensured accreditation for 2 residency programs in different states for 3 PGY1 residency positions
· Supported the operational efficiency of 4500 facilities by driving continuous clinical quality improvement initiatives, optimizing patient care
· Educated clinical pharmacists to identify quality gaps, enabling further development of root cause analysis and plan execution, further optimizing patient safety
· Collaborated with regional and divisional teams to identify and address stores with SOP, and quality assurance issues, ultimately closing gaps
· Facilitated Quality Assurance Continuing Education Training for field associates across the country at the regional, market, pharmacist, and technician level
· Served as subject matter expert for several clinical programs, further training associates, identifying gaps in service delivery and closing those gaps through root cause analysis and plan development
· Taught and trained over 350 clinical pharmacists in all American Pharmacist Association certification programs including
Immunizations, MTM, Diabetes Care, Travel Vaccines, and Cardiovascular Disease State Management
· Developed training for new clinical programs, including but not limited to pharmacist-prescribed
contraceptives, technician-administered immunizations, and naloxone dispensing across the country
· Served as preceptor of ASHP-accredited PGY1 residency program, Chicago State University
· Coordinator American Pharmacist Association Immunization, Diabetes, Medication Therapy Management, Cardiovascular, and Travel Vaccine certificate programs and NACDS Point of Care Testing Train and Trainer
· Collaborated with the practice compliance team to conduct a 50-state review to determine the eligibility of pharmacy technicians to provide immunizations
· Assisted in the operation of multiple facilities by ensuring continuous quality clinical improvement
· Developed and executed ASHP Accredited Pharmacy Technician Training Program for over 17,000 pharmacy technicians
· Developed and executed an ACPE-accredited immunization training program for 12,000 pharmacy technicians nationwide
· Created continuing education for nurse practitioners and pharmacists around specialty drugs
ensuring they have the tools needed to care for patients with specialty needs
Master Facilitator
Clinical Program Development
Experienced Trainer
Excellent Verbal and Written Communicator
Servant Leader
Team management
Problem-solving
Business development
Relationship building
Decision-making
Project management