Deanna Semanoff
Lehighton,PA
Summary
Achieved high levels of client satisfaction by delivering comprehensive care and support to diverse populations. Fostered positive relationships through effective communication and interpersonal skills. Created a safe and supportive environment that addressed individual needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Caresphere
Lehighton, PA
03.2022 - Current
- Assisted individuals with daily living activities, fostering independence and enhancing quality of life.
- Developed personalized care plans in collaboration with healthcare professionals to meet client needs.
- Monitored client progress, documenting observations and reporting changes to ensure proper care adjustments.
- Facilitated communication between clients, families, and support teams, promoting understanding and engagement.
- Advocated for clients' rights and preferences, ensuring their voices were heard in care decisions.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Behavioral Health Technician (BHT)
Matrix Behavior Solutions, LLC
Lehighton, PA
04.2022 - 04.2023
- Assist with intake process for new clients
- Review instructions and supervisor updates for each client’s program, interpreting previous data, collecting narrative data, and responding to correspondence
- Assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activities
- Anticipate and respond to client needs, including crisis intervention, and provide instruction in settings such as school, home, clinic, and community location
- Manage program schedule, including group activities, telehealth appointments, and individual check-ins
- Continue professional development with educational courses, workshops, and self-study
- Monitored patient behavior and reported significant changes to clinical staff.
- Assisted in implementing individualized treatment plans for diverse patient populations.
- Utilized behavioral management techniques to de-escalate challenging situations.
- Educated patients and families on coping strategies and resources available.
Operations Manager
AJP Transportation LLC
Bethlehem, PA
01.2017 - 12.2020
- Communicate with customers to arrange times for shipments to be picked up and schedule deliveries by creating a pre-determined route
- Responsible for negotiating rates and terms of service with clients
- Established and met goals and management operations to maximize productivity and outcomes
- Creating dispatching reports, billing reports, and vehicle maintenance logs
- Create billing and invoice documents for shipments
- Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.
- Reinforced safety guidelines to increase prevention programs and decrease accidents
Auditor Front Desk Sales
Wyndham
York, PA
01.2013 - 12.2017
- Facilitated daily operational functions for Chief Operating Officer.
- Coordinated accommodations and travel arrangements for visitors, ensuring seamless experiences.
- Oversaw maintenance of accurate records for bookings and payments.
- Ensured completion of end-of-day work by coordinating with other departments.
- Monitored room revenue, occupancy percentages, and front office statistics to optimize operational performance.
- Identified discrepancies in financial statements, ensuring accuracy and integrity.
- Conducted audits on internal controls to identify areas for improvement.
- Evaluated financial records to ensure compliance with regulatory standards.
Accounts Payable Manager
Brenigsville
Brenigsville, PA
01.2015 - 12.2017
- Closely monitored accounts to ensure timely payments and resolve billing discrepancies
- Set up and updated customer accounts with interactions, payments and personal information
- Prepared documents, reports and presentations
- Reviewed all reports submitted by Factoring company on daily basis
- Restructured A/P department, and signed on with new Factoring company to avoid profit loss
Education
Health Sciences
Lehigh Carbon Community College
Schnecksville, PA04-2026
Skills
- Optimized scheduling and prioritization of tasks to enhance productivity
- Implemented behavior redirection strategies to enhance student engagement
- Facilitated client support by addressing inquiries and resolving issues promptly
- Facilitated social skills development through targeted workshops and interactive activities
- Assisted teams in completing projects by fostering open communication and collaboration
- Directed crisis management initiatives to mitigate risks and ensure organizational stability
- Executed strategic problem-solving initiatives to enhance operational efficiency
- Oversaw operations management to enhance efficiency and streamline processes
- Assisted customers with inquiries and issues to enhance satisfaction
- Executed accurate data entry processes to ensure information integrity
- Administered accounts payable software to streamline financial operations
- Supported teams in maintaining high standards of professionalism and ethical conduct
Certification
CPR
Blood pathogens
RBT
Child safety
Timeline
Behavioral Health Technician (BHT)
Matrix Behavior Solutions, LLC
04.2022 - 04.2023
Direct Support Professional
Caresphere
03.2022 - Current
Operations Manager
AJP Transportation LLC
01.2017 - 12.2020
Accounts Payable Manager
Brenigsville
01.2015 - 12.2017
Auditor Front Desk Sales
Wyndham
01.2013 - 12.2017
Health Sciences
Lehigh Carbon Community College