Deanna Smith
Christiana,PA
Summary
Proven multitasker and exceptional communicator, I excelled at Tavern by Spring House, Brewing Company, enhancing guest experiences through attentive service and hospitality expertise. Leveraged strong work ethic and POS system proficiency to boost efficiency and foster warm customer relationships, significantly contributing to a positive dining atmosphere and repeat clientele.
Overview
25
25
years of professional experience
Work History
Server/bartender
Tavern by Spring House , Brewing Company
07.2022 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Hairstylist
Currie Hair Skin Nails
01.2000 - 03.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Education
High School Diploma - Cosmetology
Octorara
Atglen, PA1999
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Food safety practices
- Reliable and Responsible
- Multitasking Abilities
Timeline
Server/bartender
Tavern by Spring House , Brewing Company
07.2022 - 07.2024
Hairstylist
Currie Hair Skin Nails
01.2000 - 03.2020
High School Diploma - Cosmetology
Octorara
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