Deanna Spencer
Grove City
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in team leadership and customer service excellence. Proven track record in optimizing inventory management and enhancing operational efficiency. Skilled in employee training and development, driving results through effective staff scheduling and strategic retail sales initiatives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sav-A-Lot Grocery Store
Columbus
04.2024 - Current
- Executed store operations, ensuring optimal inventory levels through effective ordering processes.
- Performed key turns to maximize product visibility and sales potential.
- Conducted safety audits to maintain compliance with operational standards.
- Maintained store conditions to enhance customer experience and satisfaction.
Front End Supervisor
Walmart
Canal Winchester
03.2023 - 04.2024
- Oversaw management of 37 associates, ensuring team efficiency and productivity.
- Executed hiring and termination processes to maintain optimal staffing levels.
- Handled scheduling to optimize workflow and resource allocation.
- Performed cash office duties, maintaining accurate financial records.
- Facilitated breaks and lunches to promote employee well-being and compliance.
Customer Service Representative
Walmart
Columbus
07.2018 - 03.2023
- Provided exceptional customer service to enhance client satisfaction.
- Supported front end management operations to streamline processes.
Stocker, Lift Driver, Order Filler
Walmart Distribution Center
Columbus
09.2003 - 07.2018
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Performed cycle counts on a regular basis to maintain inventory accuracy.
Education
High school diploma -
Teays Valley High School
Ashville, OH05.1994
Skills
- Cash register operation
- Customer service excellence
- Employee training and development
- Manufacturing processes
- Team leadership
- Staff scheduling
- Point of sale (POS) systems
- Retail sales strategies
- Inventory management
Certification
Driver's License, 05/01/21, 05/01/25
Personal Information
Authorized To Work: US
Timeline
Assistant Manager
Sav-A-Lot Grocery Store
04.2024 - Current
Front End Supervisor
Walmart
03.2023 - 04.2024
Customer Service Representative
Walmart
07.2018 - 03.2023
Stocker, Lift Driver, Order Filler
Walmart Distribution Center
09.2003 - 07.2018
High school diploma -
Teays Valley High School
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