DEANNA STEFFEY
Marion,Ohio
Summary
Detail-oriented professional with a strong background in sales, customer service, and account management. Proven ability to enhance client relationships and drive revenue growth through effective communication and problem-solving. Eager to leverage organizational and time management skills in an entry-level position to contribute to company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
REPRESENTATIVE
SPOC, GTE
Marion, Ohio
12.1993 - 12.1995
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
- Identified prospect needs and developed appropriate responses along with information on suitable products and services
CONVEYOR BELT TECHNICIAN
WHIRLPOOL
- Load raw metal parts to be taken to assembly line
- Made sure parts were to standard
- Communicated with tow motor department for pick up
DISTRICT MANAGER
GANNETT PUBLISHING SERVICES
- Company Overview: Database administration and website design
- Built the logic for a streamlined ad-serving platform that scaled
- Educational institutions and online classroom management
- Database administration and website design
Education
Bachelor of Science - Contemporary Justice
Tiffin University
Tiffin, OH05-2025
Associate of Applied Science - Criminal Justice
Marion Technical College
Marion, OH05-2024
Associate of Applied Science - Network And Cybersecurity
Marion Technical College
Marion, OH05-2024
Skills
- Web Applications
- WAN Design
- Operation System Software
- Networking Knowledge
- Wide Area Network (WAN)
- CISCO Installations
- Local Area Network (LAN)
- OSI Models
- Cisco Routers and Switches
- Network configuration
- Technology planning
- Microsoft Office
- Conflict resolution
- Supervision & leadership
- Flexible schedule
- People skills
- Safety protocol
- Strategic planning
- Knowledge of performance tracking
- Telephone reception
- Territory management
- Customer support
- Technical troubleshooting
Affiliations
- Crocheting
- Doing Crossword Puzzles in Ink
Accomplishments
- Graduated Cum Laude
- Deans List Every Semester
Certification
- FOA Certification - CFOT and CPCT
References
References available upon request.
Timeline
REPRESENTATIVE
SPOC, GTE
12.1993 - 12.1995
CONVEYOR BELT TECHNICIAN
WHIRLPOOL
DISTRICT MANAGER
GANNETT PUBLISHING SERVICES
- FOA Certification - CFOT and CPCT
Bachelor of Science - Contemporary Justice
Tiffin University
Associate of Applied Science - Criminal Justice
Marion Technical College
Associate of Applied Science - Network And Cybersecurity
Marion Technical College
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