Deanna Stohl
Summary
Detail-oriented administrative and operations professional with extensive experience in managing documentation, financial processes, and client relations. Skilled in effective communication and organization, ensuring compliance and timely resolution of tenant and operational concerns. Actively pursuing a Paralegal Certificate to enhance legal support capabilities in estate planning and probate.
Overview
8
8
years of professional experience
Work History
Property Management & Administrative Support
Wayne Stohl & Son's Plastering
Silvis, USA
03.2026 - Current
- Prepare and maintain lease documentation, rental records, and tenant files, ensuring accuracy and compliance.
- Track rent payments, security deposits, and related documentation while maintaining thorough and accurate records.
- Communicated with tenants on maintenance requests, lease matters, and occupancy concerns to ensure timely resolution.
- Facilitated conflict resolution between tenants and property management through effective communication and thorough documentation.
- Coordinated maintenance and repair projects for an eight-unit residential property, managing vendor scheduling and tracking project progress.
Assistant General Manager
Rock Island Brewing Company
Rock Island, USA
11.2025 - 03.2026
- Managed administrative and operational functions to streamline processes in a high-volume business environment.
- Maintained financial records, invoices, reconciliations, vendor accounts, and payment documentation.
- Drafted, revised, and maintained employee handbook materials, policies, and operational documentation to ensure compliance.
- Coordinated employee scheduling and internal communications to enhance operational logistics.
- Communicated with vendors and business partners to resolve contracts, billing issues, and coordinate events.
Bartender, Server & Certified Trainer
Buffalo Wild Wings
Moline, USA
11.2023 - 12.2025
- Trained and onboarded new employees on company policies and procedures, fostering operational excellence.
- Resolved customer concerns through effective communication and problem-solving.
- Managed multiple priorities with professionalism in a fast-paced environment, enhancing customer experience.
- Demonstrated strong organizational skills, teamwork, and attention to detail through daily interactions.
Server & Certified Trainer
Texas Roadhouse
Oceanside, USA
09.2018 - 10.2023
- Provided professional customer service in a high-volume environment, ensuring customer satisfaction and retention.
- Trained new employees on company procedures and customer service expectations, enhancing team readiness.
- Honed communication, conflict-resolution, and multitasking skills through daily interactions with customers and staff.
Education
Paralegal Certificate -
Indian Hills Community College
Ottumwa, IA06-2026
Bachelor of Arts - Psychology
University of Massachusetts Global
Irvine, CA05-2024
High School Diploma -
Geneseo High School
Geneseo, IL05-2013
Skills
Timeline
Property Management & Administrative Support
Wayne Stohl & Son's Plastering
03.2026 - Current
Assistant General Manager
Rock Island Brewing Company
11.2025 - 03.2026
Bartender, Server & Certified Trainer
Buffalo Wild Wings
11.2023 - 12.2025
Server & Certified Trainer
Texas Roadhouse
09.2018 - 10.2023
Paralegal Certificate -
Indian Hills Community College
Bachelor of Arts - Psychology
University of Massachusetts Global
High School Diploma -
Geneseo High School