Deanna Vasquez
Chicago,IL
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
16
16
years of professional experience
Work History
Sales Associate Team Leader
Saks Fifth Avenue
Chicago, IL
06.2014 - 12.2024
- Provided accurate information about products, prices and services.
- Recommended, selected and located merchandise based on customer desires.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Developed promotional strategies to increase sales volume.
- Upsold additional items based on customer interests and needs.
- Increased purchase amounts by cross-selling with similar products.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Developed trusting relationships with customers by making personal connections.
Marketing Manager
8fifty8
Chicago, IL
02.2012 - 03.2014
- Created content for promotional materials, including brochures, flyers, and websites.
- Maintained relationships with key customers through regular communication.
- Collaborated with other departments to coordinate strategic marketing activities.
- Developed social media marketing strategies to help brand company and increase sales.
- Interviewed and hired talented individuals to add value to marketing team.
- Prepared monthly sales reports to document sales volumes, potential sales, and areas of proposed client base expansion.
Food and Beverage Manager
Holiday Inn
Chicago, IL
01.2009 - 02.2012
- Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Inspected dining and serving areas for cleanliness and proper setup.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
- Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
Education
High School Diploma -
Queen of Peace
Bridgeview, IL06-2004
Some College (No Degree) -
DePaul University
Chicago, ILSkills
- Sales Strategy Development
- Customer Relationship Building
- Upselling
- Business Development
- Sales Goals Attainment
- Multi-Tasking Strength
- Exceptional Customer Service
Accomplishments
- Broke the Illinois record at Saks Fifth Avenue selling 4.3 million in sales after 93 years.
- Was the number one sales associate for 4 consecutive years
- 3 awards for exceptional customer service
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sales Associate Team Leader
Saks Fifth Avenue
06.2014 - 12.2024
Marketing Manager
8fifty8
02.2012 - 03.2014
Food and Beverage Manager
Holiday Inn
01.2009 - 02.2012
High School Diploma -
Queen of Peace
Some College (No Degree) -
DePaul University
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