Deanna Lyn Benner
Barrington
Summary
Dynamic office manager with expertise in accounts receivable management and vendor relations, ensuring accuracy in order processing. Adept at managing multiple tasks in fast-paced environments while facilitating effective communication and operational support.
Overview
24
24
years of professional experience
Work History
Office Manager
Art MetalCtaft Plating Co., Inc
Camden
08.2013 - Current
- Main liaison for all vendors and potential vendors
- Managed orders from quotation to invoice submission, ensuring accuracy and timely processing.
- Entering and reviewing all customer orders for accuracy
- Ensure customers receive completed orders in a timely manner
- Conducted weekly AR collection calls and processed customer payments, improving cash flow management.
- Managed multiple tasks efficiently in a fast-paced environment. and stay organized in a fast-paced environment
- Served as main point of contact for owner, facilitating communication and operational support.
Billing Administrator
Fit Rehab, Inc.
Somerdale
04.2013 - 08.2013
- Liaised with insurance carriers to facilitate timely payments and resolve discrepancies.
- Ensured accuracy of claims submitted to insurance companies to avoid payment delays
- Obtained referrals and authorizations needed from patients’ insurance companies in a timely manner.
- Collected payments from Medicare and private insurance patients to maintain cash flow.
- Processed EOB payments to ensure accurate reconciliation of patient accounts.
- Utilized MPM, Vertiga, Gateway, and Navinet systems for processing tasks.
Lead Project Coordinator - Midwest Region
Stonhard, Division of Stoncor Group, Inc.
Maple Shade
01.2003 - 09.2011
- Served as customer liaison among General Managers, District Managers, and Territory Managers, facilitating effective communication and issue resolution
- Coordinated administrative support for team of 15 Territory Managers, enhancing operational efficiency
- Initiated all customer order quotes and managed them through system until final project completion
- Reviewed all work orders and invoices to ensure accuracy
- Oversaw AR collections for team, achieving high collection amounts and earning performance-based bonuses.
- Managed monthly, quarterly, and year-end reconciliation processes.
- Provided support at reception to ensure smooth visitor check-in and communication; duties included answering multi-line phone system, paging and greeting visitors
- Won an Appreciation Award in 2006 & a Commitment to Excellence award in 2007
Education
Bachelor Degree - Business Administration
Rider University
Lawrenceville, NJSkills
- Accounts receivable management
- Invoicing management
- Financial reporting
- Vendor relations
- Project management
- Microsoft Office
- Document management
- Time management
- Leadership
- Problem solving
- Customer management
- Communication skills
Timeline
Office Manager
Art MetalCtaft Plating Co., Inc
08.2013 - Current
Billing Administrator
Fit Rehab, Inc.
04.2013 - 08.2013
Lead Project Coordinator - Midwest Region
Stonhard, Division of Stoncor Group, Inc.
01.2003 - 09.2011
Bachelor Degree - Business Administration
Rider University