Deanne Arcano
Summary
Medical professional with over 5+ years experience providing skilled and compassionate care. Expert in obtaining medical referrals in a clinical setting and recording/documenting all correspondence in electronic health records. Successful communication with patients, doctors, co-workers, and insurance providers to provide excellent care aligned with business goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Intake Specialist
Headlight Health
Vancouver, WA
03.2023 - Current
- Initial point of contact for new clients: screening new clients and matching with mental health providers for in-person and virtual appointments across multiple states.
- Communicate directly with patients to collect patient demographics, health information, and verifying insurance eligibility.
- Handle large amount of incoming calls (150+) from outside clients, pharmacies, insurance companies, and providers.
- Helped manage waitlist for multiple states (CO, ID, TX, WA, CA, OR, AK).
Certified Medical Assistant
St. Maries Family Medicine
Saint Maries, ID
09.2017 - 12.2021
- 4+ years organizing and entering data into appropriate systems/databases/files daily. Updated patient demographics, insurance, medical history, medications, past surgical histories, diagnoses, immunizations, and allergies.
- Authorized and tracked referrals for patients to a variety of outside facilities.
- Verified insurance for Medicare, Medicaid, Tricare, and commercial insurance.
- Assisted in minor surgeries and wound care.
Certified Medical Assistant
Marimn Health
Plummer, ID
07.2013 - 06.2016
- 3 + years as a medical scribe.
- Thoroughly documented medical visits and procedures, chief complaints, medical history, physical exam, past surgical history, provider-dictated diagnoses, prescriptions, and patient education.
- Ordered all lab requests, medications and radiology tests per provider direction.
- Triaged calls to determine urgency and followed up on telephone inquiries; directed calls to other providers, staff or departments when appropriate.
Education
Certificate - Medical Assisting
North Idaho College
Coeur D'Alene, ID05-2013
Skills
- Ability to multitask
- Strong time management
- Self directed
- Detail oriented
- Excellent customer service
- Proficiency in Excel, Word, Outlook, Teams, SharePoint, five 9, OTTO, Cerner and Nextgen
Certification
- American Association of Medical Assistants (AAMA) Certificate
Timeline
Intake Specialist
Headlight Health
03.2023 - Current
Certified Medical Assistant
St. Maries Family Medicine
09.2017 - 12.2021
Certified Medical Assistant
Marimn Health
07.2013 - 06.2016
Certificate - Medical Assisting
North Idaho College
- American Association of Medical Assistants (AAMA) Certificate
Similar Profiles
ZACH HORNER, LPCZACH HORNER, LPC
Therapist at Headlight HealthTherapist at Headlight Health
Henry GroteHenry Grote
Internship at Star Headlight & Lantern CoInternship at Star Headlight & Lantern Co
Tyler ChoateTyler Choate
Business Development Manager at The Headlight ProsBusiness Development Manager at The Headlight Pros