Deanne Reents
Isanti,MN
Summary
Experienced Pharmacy Technician delivering accuracy in prescription processing, enhancing customer service, and ensuring compliance with pharmacy regulations. Skilled in insurance verification and effective communication to support optimal patient care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Costco
Coon Rapids, MN
11.2021 - Current
- Processed prescription orders efficiently, ensuring accuracy in medication dispensing.
- Collaborated with healthcare professionals to resolve prescription-related issues promptly.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Processed and dispensed medications accurately in high-volume pharmacy environment.
Liquid Injection Molder
Trelleborg
Delano, MN
08.2018 - 10.2020
- Operated injection molding machines, ensuring optimal production efficiency and quality standards.
- Monitored process parameters to maintain product specifications and reduce defects.
- Conducted routine maintenance on equipment, minimizing downtime and enhancing operational reliability.
- Trained new team members on machine operation and safety protocols, fostering a culture of safety.
- Analyzed production data to identify trends, recommending adjustments for improved process performance.
- Demonstrated adaptability by effectively transitioning between different types of molds or materials, meeting changing production requirements.
Pharmacy Technician
Target/CVS
Buffalo, MN
10.2013 - 08.2018
- Assisted pharmacists in maintaining inventory and managing stock levels effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collaborated with healthcare professionals to resolve prescription-related issues promptly.
- Trained new pharmacy staff on operational procedures and safety protocols.
Certified Medical Assistant/ Lead
Wayzata Children's Clinic
Delano, MN
06.2008 - 10.2013
- Administered immunizations and performed routine laboratory tests to enhance patient care.
- Assisted physicians with examinations, ensuring efficient workflow and patient comfort.
- Managed patient records using electronic health record systems for accuracy and compliance.
- Educated families on treatment plans, fostering better understanding and adherence to medical advice.
- Trained new staff on clinical procedures, promoting a culture of continuous learning and development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Associate of Science - Medical Assistant
Minnesota School of Business
Plymouth, MN06-2008
Skills
- Data entry
- Attention to detail
- Empathy and patience
- Refill requests
- Prescription labeling
- Customer service
- Insurance billing
- Medication dispensing
- Filling prescriptions
- Patient confidentiality
- Insurance verification
- Pharmacy law compliance
- Cash register operations
Certification
- Licensed [Pharmacy Technician][2021-Present]
Timeline
Certified Pharmacy Technician
Costco
11.2021 - Current
Liquid Injection Molder
Trelleborg
08.2018 - 10.2020
Pharmacy Technician
Target/CVS
10.2013 - 08.2018
Certified Medical Assistant/ Lead
Wayzata Children's Clinic
06.2008 - 10.2013
Associate of Science - Medical Assistant
Minnesota School of Business