Deanne Swaringen
Digital Media Creator
Saint Peter's,MO
Summary
Ambitious Communications Specialist possessing strong public relations, communication and project management abilities. Excels in managing print communications and enforcing proactive media plans. Diverse credentials in both private and public industry sectors.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
COMMUNICATION ASSOCIATE
Eden Theological Seminary
1 2020 - Current
- Enhanced brand awareness through the creation of compelling content for various platforms.
- Conducted market research to inform communication strategies and better understand target audience preferences.
- Launched successful public relations campaigns, securing prominent media placements for the organization.
- Edited written materials from internal partners ensuring consistency in tone, style, and messaging across all channels.
- Collaborated with cross-functional teams to develop cohesive messaging and ensure alignment with organizational goals.
- Managed social media channels to foster a sense of community and drive audience growth.
- Took photographs and videos during special events for promotional materials and social media pages.
- Used various social media platforms for media and blogger outreach.
BARISTA
Starbucks
07.2018 - 11.2019
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Master of Arts - New Media Production
Webster University
Webster Groves, MO 08.2020 - 05.2022
Bachelor of Science - Digital Media Production
University of Central Missouri
Warrensburg, MO 08.2014 - 05.2018
Skills
Community Engagement
Marketing Communications
Internal Communications
Multimedia storytelling
Social Media Management
Copyediting
Adaptability and Flexibility
Written Communication
Multitasking Abilities
Timeline
Master of Arts - New Media Production
Webster University
08.2020 - 05.2022
BARISTA
Starbucks
07.2018 - 11.2019
Bachelor of Science - Digital Media Production
University of Central Missouri
08.2014 - 05.2018
COMMUNICATION ASSOCIATE
Eden Theological Seminary
1 2020 - Current