Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gifty Gizo

East Haven

Summary

Dynamic and empathetic Communication Associate with a proven track record at Yale New Haven Hospital, enhancing patient and staff relations through effective internal communication and community engagement. Leveraged creativity and leadership to launch successful public relations initiatives, significantly improving patient safety and satisfaction. Skilled in problem-solving and interpersonal communication, adept at fostering teamwork and adapting to new challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Communication Associate

Yale New Haven Hospital
10.2023 - Current
  • Its my job to develop relationships, the patients, nurses and doctors resulting in increased coverage and positive news stories.
  • Supported nurse with their daily activities. example is, seeing to it that, patient from the OR are assign to a bay.
  • Documenting patient information in other for reference making .
  • Its also my responsibility to see to it that Nurses, Zeego tech , Perfusionist surgical tech and surgeons are been called in for surgical procedure.
  • Evaluated campaign performance, identifying areas for improvement and adjusting tactics accordingly.
  • Launched successful public relations like patient transports, securing prominent patients safety and well being.
  • Increased engagement like ordering for medical supplies and equipment to the OR for surgical procedure.
  • Answered both patient and family queries and complaints to provide strong service.

CNA

The Village Mariner's Point
03.2022 - 08.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Cashier

Propark Yale
06.2021 - 01.2022
  • Greeted family and patients entering the hospital and responded promptly to their needs.
  • Welcomed both the family, patient and helped determine their needs.
  • Helping patients and family with direction.
  • Assisted patient and family with inquiries and provided exceptional service, resulting in positive feedback from families and manager.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Problem Solver and Package Handler

Amazon
04.2020 - 07.2021
  • Defined problem to identify and prioritize solution
  • Looked outside known experience to find solutions and produce results.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Researched and extracted data to complete tasks.

Education

Associate of Science - Sonograph

Gateway Community College
New Haven, CT
08-2026

High School Diploma -

James Hill- House High School
New Haven, CT
06-2019

Skills

  • Community engagement
  • Interpersonal
  • Empathy
  • Teamwork
  • Internal communication
  • Creativity
  • leadership
  • Learning /adaptability
  • Problem solver
  • Good communicator

Accomplishments

CNA Certificate

Diploma

Certification

  • CPR/AED Certification

Timeline

Communication Associate

Yale New Haven Hospital
10.2023 - Current

CNA

The Village Mariner's Point
03.2022 - 08.2023

Cashier

Propark Yale
06.2021 - 01.2022

Problem Solver and Package Handler

Amazon
04.2020 - 07.2021

Associate of Science - Sonograph

Gateway Community College

High School Diploma -

James Hill- House High School

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Gifty Gizo