Deanne Zaleski
Houston,TX
Summary
Dynamic professional with a strong background in customer service and team leadership at Hobby Lobby. Proven ability to enhance customer engagement and streamline operations. Skilled in problem-solving and training, fostering collaboration among team members to achieve sales goals. Committed to delivering exceptional service and maintaining high standards of store organization.
Overview
31
31
years of professional experience
Work History
Team Member
Hobby Lobby
07.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to facilitate efficient customer access and navigation.
- Operated cash register, processing transactions accurately and efficiently for customer satisfaction.
- Collaborated with team members to restock inventory and ensure availability of popular items.
- Adhered to safety protocols while handling materials and operating equipment in store environment.
- Participated in training sessions to improve product knowledge and service skills for customer engagement.
- Supported visual merchandising efforts by arranging products according to company standards and promotions.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Nurse
Houston Methodist
07.1997 - Current
- Developed and maintained office policies to ensure regulatory compliance and operational excellence.
- Oversaw billing procedures to minimize errors and optimize revenue cycle management.
- Coordinated staff training initiatives to improve service delivery and compliance.
- Implemented electronic health record systems for improved patient data management.
- Led cross-functional teams in process improvement projects, enhancing workflow efficiencies.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Key Holder
Joann Fabrics
10.2016 - 05.2025
- Assisted customers with product selections and project ideas, enhancing overall shopping experience.
- Maintained store organization and cleanliness, ensuring compliance with company standards.
- Operated cash register efficiently, processing transactions and managing cash drawer accuracy.
- Stocked merchandise on shelves, optimizing product placement for visibility and accessibility.
- Trained new staff on operational procedures and customer service best practices, fostering teamwork.
- Monitored inventory levels and facilitated restocking processes to minimize stockouts and ensure availability.
- Collaborated with management to implement promotional displays, driving sales during seasonal events.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer inquiries and complaints promptly, improving satisfaction and loyalty within the community.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
Department Sales Manager
Hobby Lobby
02.1995 - 07.1997
- Led sales team in executing strategic initiatives to enhance customer engagement and increase market share.
- Analyzed market trends to identify opportunities for product positioning and pricing strategies.
- Developed training programs to improve sales techniques and product knowledge among team members.
- Collaborated with cross-functional teams to streamline processes, improving overall operational efficiency.
Education
Associate of Science -
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Hobby Lobby
07.2025 - Current
Key Holder
Joann Fabrics
10.2016 - 05.2025
Nurse
Houston Methodist
07.1997 - Current
Department Sales Manager
Hobby Lobby
02.1995 - 07.1997