
Results-driven automotive sales and operations professional with nearly 10 years of experience in dealership sales, finance, team development, and customer relationship management. Proven track record of building high-performing sales teams, closing complex deals, managing inventory, and improving dealership operations. Seeking to leverage leadership, client relations, and performance-driven sales expertise in a Performance Account Manager role.
-Helped build the sales department for the new Irvine Acura dealership from the ground up.
- Recruited, trained, and developed sales consultants while establishing dealership sales procedures and operational workflows.
- Managed deal structuring, approvals, and customer negotiations to maximize profitability and customer satisfaction.
- Assisted with inventory management for both new and used vehicle operations.
- Transitioned to Sierra Subaru to lead and support an existing sales team while maintaining performance standards and operational efficiency.
Progressed through multiple roles within the organization based on strong performance and leadership abilities.
- Began as a Sales Porter responsible for vehicle preparation and dealership support operations.
- Advanced to top-performing Sales Consultant by consistently exceeding sales goals and delivering exceptional customer service.
- Promoted to Assistant Sales Manager, overseeing daily sales operations, mentoring sales staff, and assisting with deal closures.
- Transitioned into a Finance role, managing financing processes, customer agreements, and lender relationships.
-Relationship building
- Customer Relationship Management (CRM)
- Team Building & Training
- Negotiation & Deal Closing
- Inventory Management
- Automotive Finance
- Customer Retention
- Performance Coaching
- Communication & Relationship Building