Deasha Christian
Atlanta,GA
Summary
I am a highly-skilled phlebotomist with 2 years of experience in healthcare settings. I provide compassionate and professional care. I am also proficient in collecting blood specimens and processing for further analysis. While being experienced in skin puncture draws, utilizing varied needle gauges, and collection techniques tailored to patient need I have exceeded at easing patient anxieties and hitting veins on first attempts. I am very detail-oriented and committed to maintaining highest quality control and patient care standards while also being a team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Phlebotomist
American Red Cross
07.2022 - 01.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Senior Bookkeeper
Reef Parking
05.2019 - 11.2021
- Matched purchase orders with invoices and recorded necessary information.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Complied with local, state, and federal laws and requirements.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.
- Reviewed account discrepancies and proposed courses of action to minimize losses.
- Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Collaborated with supervisors and managers to develop solutions regarding discrepancies.
Dispatcher
Lanier Parking Solutions
04.2017 - 05.2019
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Direct point of contact for all incoming calls within the parking office.
- Used various access-control systems and Microsoft-based parking software to remotely control parking equipment.
- Screen all incoming calls into the office and properly direct them to various departments.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
Education
Phlebotomy Training Specialist
Atlanta, Ga04.2024
High School Diploma -
Ronald E. Mcnair High Sr High School
Atlanta, Ga05.2012
Skills
- Patient Care
- Venipuncture
- Order of draw
- Specimen handling
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Patient support
- Capillary puncture
- Blood culture collection
- Data Entry
- Quality Control
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
American Red Cross
07.2022 - 01.2024
Senior Bookkeeper
Reef Parking
05.2019 - 11.2021
Dispatcher
Lanier Parking Solutions
04.2017 - 05.2019
Phlebotomy Training Specialist
High School Diploma -
Ronald E. Mcnair High Sr High School