Deasia Hart
Odenton,MD
Summary
Customer Service Professional experienced in enhancing customer experiences through effective team collaboration and problem-solving. Delivered positive interactions by leveraging multitasking and time management skills. Committed to ensuring every customer leaves with a memorable experience.
Overview
5
5
years of professional experience
Work History
Pick up associate
Giants
Crofton, MD
12.2025 - Current
- Assisted team members with daily operations, contributing to smoother workflow.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Completed orders within an hour, maintaining service efficiency.
- Ensured department readiness at opening and secured it at closing
Host/Server Assistant
Hot Pot Restaurant
Gambrills, Maryland
03.2023 - 12.2024
- Managed reservations and organized seating arrangements effectively.
- Assisted servers by relaying guest requests promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Supported team during busy shifts by anticipating needs and responding quickly.
Sales Associate
TJ Max
Odenton, Maryland
03.2021 - 09.2022
- Greeted customers and provided exceptional customer service.
- Resolved customer complaints promptly to ensure satisfaction levels.
- Trained new associates on store procedures and customer engagement tactics.
- Implemented company policies for loss prevention and safety standards.
Education
High School Diploma -
Crofton High School
2291 Davidsonsville Road06-2023
Skills
- Senior care assistance
- Patient transport support
Timeline
Pick up associate
Giants
12.2025 - Current
Host/Server Assistant
Hot Pot Restaurant
03.2023 - 12.2024
Sales Associate
TJ Max
03.2021 - 09.2022
High School Diploma -
Crofton High School