Deasia Womack
Indianapolis,IN
Summary
Dynamic and detail-oriented Security Officer with a proven track record at Securitas Security Services USA. Skilled in incident reporting and enforcing security protocols, I excel in high-pressure situations while delivering exceptional customer service. My proactive approach ensures safety and fosters a welcoming environment, contributing to overall operational success.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services USA
2024.11 - 2025.07
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Delivery Associate
Gallop Delivery
2024.08 - 2024.11
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
92Y Unit Supply Specialist
US Army Reserve
2019.03 - 2024.08
- Contributed to strategic planning efforts by analyzing historical usage patterns to anticipate future demand trends accurately.
- Facilitated equipment maintenance and repair, coordinating with external vendors to minimize downtime.
- Managed hazardous materials in compliance with federal regulations, ensuring safe handling and disposal procedures were followed.
- Supported mission success by issuing critical supplies during field training exercises and deployments as needed.
Server
Red Lobster
2022.07 - 2023.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Machine Operator
PPG Aerospace
2021.07 - 2021.12
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Customer Service Representative
PLS Check Cashers
2020.09 - 2021.07
Cashier
McDonald’s
2018.08 - 2019.11
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Host
Roosterswings
2018.02 - 2018.06
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma - Computer Science
George Washington Hs
Indianapolis, IN06.2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Securitas Security Services USA
2024.11 - 2025.07
Delivery Associate
Gallop Delivery
2024.08 - 2024.11
Server
Red Lobster
2022.07 - 2023.06
Machine Operator
PPG Aerospace
2021.07 - 2021.12
Customer Service Representative
PLS Check Cashers
2020.09 - 2021.07
92Y Unit Supply Specialist
US Army Reserve
2019.03 - 2024.08
Cashier
McDonald’s
2018.08 - 2019.11
Host
Roosterswings
2018.02 - 2018.06
High School Diploma - Computer Science
George Washington Hs