Deatra Hawkins
Irmo,SC
Summary
Adept at elevating facility standards and enhancing customer satisfaction, my tenure at Sam's Club showcased my commitment to excellence in maintenance and customer service. Leveraging skills in cleaning, sanitizing, and client communication, I excel in environments requiring attention to detail and a strong work ethic. My approach consistently improves operational efficiency and fosters team collaboration.
Overview
7
7
years of professional experience
Work History
Maintenance Custodian
Sam's Club
03.2023 - 09.2023
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Sales Associate
Goodwill
12.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Teacher Leader
Kinder Academy
03.2017 - 11.2022
- Collaborated with colleagues to develop cross-curricular lessons, maximizing student understanding of interconnected concepts.
- Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Education
N/A - Early Childhood Education
Benedict College
Columbia, SCDiploma - General Studies
C A Johnson
Columbia, SC06.1982
Skills
- Customer Service
- Attention to Detail
- Responsible and Dependable
- Cleaning and sanitizing
- Skilled housekeeper
- Client Communication
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Adaptable and Flexible
- Reliability
- Excellent Communication
Timeline
Maintenance Custodian
Sam's Club
03.2023 - 09.2023
Sales Associate
Goodwill
12.2022 - 03.2023
Teacher Leader
Kinder Academy
03.2017 - 11.2022
N/A - Early Childhood Education
Benedict College
Diploma - General Studies
C A Johnson