Deaundra Bailey

Resident Property Manager with over 17 years of experience overseeing property operations to ensure customer satisfaction and facility security.

Skilled in managing customer inquiries, resolving concerns, and training employees for success.

Recognized for intense customer focus, trust-building, and maintaining a high level of enthusiasm. Proficient in handling billing, cash transactions, and addressing customer needs promptly and effectively.

• Answered multiple phone lines and communicated with hospitals and patients regarding unforeseen delays
• Dispatched couriers promptly to hospitals for timely medication and specimen delivery
• Ensured efficient delivery operations in a deadline-driven customer service setting
• Coordinated with hospitals and pharmacies for seamless pickup and delivery processes
• Managed dispatch operations for Accurate
  Courier Services with precision and professionalism.

Prep lenses and load up to 1,000 trays per shift into the sorting and taping machine sending them to the engraver. Sort lenses according to the specifics of customers work order and prescription. Set up machines for surfacing lenses after being cut to specific customer requests. Fill various positions throughout the shift per company production needs to ensure deadlines are met.

• Exceeded unloading 1,000 packages an hour by hand
• Ensured timely completion of daily tasks
• Maintained high level of productivity and efficiency
• Met and surpassed company's performance standards
• Demonstrated strong work ethic and commitment

• Conduct weekly inventory of department
• Collaborate with Customer Service to verify order accuracy
• Fulfill customer orders as per purchase orders
• Handle shipping and receiving tasks efficiently
• Interact with colleagues to ensure customer satisfaction