DEAUNTE DAMPER
Seattle,WA
Summary
I was born and raised in Seattle, WA. I attended and graduated from Rainier Beach High School, which is located in one of the most diverse zip codes in the country. For the last ten years, I have volunteered in my community, where I continue to seek and create equitable outcomes for marginalized populations that have found themselves intertwined in the criminal justice system and suffering from healthcare disparities. I love working with all ages and people and I am hoping to obtain a position that will allow me to continue to be a selfless leader and a tireless advocate for at risk populations.
Overview
10
10
years of professional experience
Work History
Reporter
Converge Media Group
SEATTLE, United States
05.2022 - Current
- Wrote and submitted accurate, engaging and fact-checked stories.
- Interviewed guests on specific topics.
- Investigated important community issues and put together well-received reports.
- Researched and produced daily news reports.
- Helped shape narrative on key issues through effective storytelling and knowledge of public opinion.
- Utilized social media outlets to connect directly with public.
- Conducted live and taped interviews to obtain information.
- Partnered with media executives to produce compelling stories.
- Delivered live reports from site of event and from mobile broadcast unit.
Community Organizer
VOCAL WA
SEATTLE, United States
03.2022 - Current
- Spoke at public events, evangelizing for organizational goals and interests.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
- Generated reports to evaluate program success and make modifications.
- Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
Apprentice OUTREACH
ANEW
SEATTLE, United States
02.2021 - 03.2022
- Prepared worksite by setting up required tools and supplies.
- Provided knowledgeable, friendly service to increase customer retention.
- Learned wide range of simple and complex techniques from [Job title].
- Followed safety protocols to avoid accidents.
- Prioritized and accomplished multiple tasks within established timeframes.
- Positioned and held materials for senior professionals to complete work.
Community Correctional Specialist
Washington State Department, Corrections
01.2019 - 02.2021
- Assist defendants transitioning from incarceration to the community, locate and identify available housing and stability resources, communicate with landlord, develop housing strategies and programs, assist clients with securing medical services for ongoing chronic health conditions, data entry, and develop community partnerships.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through visitor logs and scheduled activities.
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Peer Navigator
People of Color Against Aids Network, POCAAN
01.2016 - 01.2019
- Data entry, answered phones, advocated for the release of incarcerated individuals, created service plans, served as a mentor for youth restore, partnered with local school districts to develop campaigns for HIV awareness, assisted with planning the first South
- Seattle Gay Pride event, facilitated sex positivity workshops for you, served as a housing advocate and secured housing for over 150 people of color.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Helped vulnerable individuals navigate complex healthcare system.
- Targeted specific community groups with wellness and disease management information.
- Developed and implemented training classes to educate team members and community residents.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
Lead Call Center Specialists
DMI Partners
01.2013 - 01.2016
- Answered phones, data entry, resolved customer complaints, provided de-escalation techniques to colleagues, contacted customers to provide updated product information, collaborated with other stakeholders to conduct and implement processes improvement, and trained new employees.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Resolved concerns with products or services to help with retention and drive sales.
Education
HIV Peer
Philadelphia Fight
Philadelphia, PA02.2015
High School Diploma -
Rainer Beach
Seattle, WA06.2004
Skills
- Investigation Ability
- Daily Reports
- Publication Production Oversight
- Shot and Scene Planning
- Outreach Strategies
- Customer Satisfaction
- Rehabilitation Plans
- Community Resource Management
Timeline
Reporter
Converge Media Group
05.2022 - Current
Community Organizer
VOCAL WA
03.2022 - Current
Apprentice OUTREACH
ANEW
02.2021 - 03.2022
Community Correctional Specialist
Washington State Department, Corrections
01.2019 - 02.2021
Peer Navigator
People of Color Against Aids Network, POCAAN
01.2016 - 01.2019
Lead Call Center Specialists
DMI Partners
01.2013 - 01.2016
HIV Peer
Philadelphia Fight
High School Diploma -
Rainer Beach
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