Deaza Gaston-Ellis
Leander,TX
Summary
Bubbly, great attitude, reliable, hard working employee seeking a customer service forward position with over 10+ years of customer service experience. I am proficient in assisting customers with personal/business needs, achieving long and short term goals and taking the time to truly build the relationship.I am proficient in customer service, sales, computer skills, time management, organization and efficiency. I am also open to expanding my knowledge and experience in other fields. Very career driven and an enthusiastic employee who loves working with a positive, productive team while doing my part in my company's overall success and growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Notary Public /Certified Loan Signing Agent
Self Employed Services
Round Rock
01.2017 - Current
Personal Banker I
Wells Fargo
Austin, USA
06.2016 - 01.2021
- As a personal banker my main goal was to assist my customers with their initial needs while listening to cues and linking them with helpful products and services we provide that could help promote healthy financial health
- Creating and maintaining professional relationships on a personable level to help all my customers succeed with long AND short term financial goals
- Some of my daily duties consist of opening and closing accounts, credit product application, loan applications, issuing temp/permanent debit and credit cards, printing statements, constant account maintenance, regular follow ups,etc
Client Intake Specialist / Executive Assistant
Blue Water Homecare
- My role as a client intake specialist consist of answering phone calls from families seeking homecare for loved ones, explaining our services, gathering information to create leads and scheduling evaluations for the executive director.
- Answering calls from current clients and communicating with scheduling
- Managing the front desk of the office creating a warm welcoming space and being the first point of contact
- Manage scheduling calendar and reminders for executive director.
- Assisting executive director with back office paperwork and emails
Education
High school diploma -
CEDAR RIDGE HIGH SCHOOL
Round Rock, TX12.2014
Skills
- Cash Handling
- Restaurant Experience
- Time management
- Account management
- Customer support
- Banking
- Upselling
- Organizational Skills
- Financial Services
- Customer Service
- Account Management
- Negotiation
- Sales
- Microsoft Word
- Organizational skills
- Server
- Loan processing
- Host/Hostess
- Loan Officer Experience
- POS
- Bartending
- Accounting
- Fast learner
- Microsoft Office
- Cash register
- Microsoft Excel
- Accounting software
- Medical terminology
Certification
- Food Handler Certification
- Certified Notary Public
- TABC Certification
Timeline
Notary Public /Certified Loan Signing Agent
Self Employed Services
01.2017 - Current
Personal Banker I
Wells Fargo
06.2016 - 01.2021
Client Intake Specialist / Executive Assistant
Blue Water Homecare
High school diploma -
CEDAR RIDGE HIGH SCHOOL