Deb Stevenson
San Tan Valley,AZ
Summary
Customer oriented Sales Professional with over 40 years sales experience. Highly motivated, performance driven, excellent at customer communications, with expertise in expanding network connections, and building relationships. Strong work ethic. Devoted to customer satisfaction.
Overview
48
48
years of professional experience
Work History
Realtor/Broker
Windermere Real Estate
Silverdale , WA
2004.03 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Answered inquiries from potential buyers regarding features of property listings.
Certified Personal Trainer
Independant Contractor
Silverdale , WA
1990.09 - Current
- Provided personalized fitness programs tailored to individual needs.
- Instructed clients on proper form and technique for various exercises.
- Motivated clients to reach their fitness goals through positive reinforcement.
- Monitored client progress and adjusted program as needed.
- Assessed client's physical condition, health status and current level of fitness.
- Developed customized nutrition plans to support healthy lifestyle changes.
Certified Group Fitness Instructor
Independant
Silverdale , WA
1986.01 - 2013.01
- Developed and implemented fitness programs tailored to the needs of individuals and groups.
- Demonstrated proper form, technique, and safety for a variety of exercises.
- Instructed classes in strength training, cardio-fitness, Pilates, yoga, kickboxing and other aerobic activities.
- Provided motivational support to encourage clients to reach their goals.
- Monitored participants' progress and provided feedback as necessary.
- Maintained accurate records of client attendance and performance data.
- Greeted each participant before class began and made sure they were comfortable with the exercises being performed.
Insurance Agent/Personal Financial Advisor
Prudential Financial
Silverdale , WA
1984.01 - 1990.01
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Provided customers with information regarding plan features, pricing, and availability.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Advised customers on the best ways to minimize risks associated with their assets.
Retail Sales Manager
Jay Jacobs
Seattle , WA
1976.01 - 1984.01
- Developed strategies to increase sales and profitability.
- Created weekly and monthly reports on store performance and sales objectives.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Conducted regular inventory checks to ensure accuracy of product counts.
- Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
- Monitored employee performance and provided feedback to improve productivity.
- Planned promotional events such as in-store discounts or special offers.
- Maintained a clean work environment to promote safety standards.
Education
Olympic College
Bremerton, WASkills
- Lead prospecting
- Client Service
- Records Management
- Account development
- Business Development
- Account Servicing
- Customer Retention
- Competitor research
- Sales Development
- Client Account Management
- Customer Service
Timeline
Realtor/Broker
Windermere Real Estate
2004.03 - Current
Certified Personal Trainer
Independant Contractor
1990.09 - Current
Certified Group Fitness Instructor
Independant
1986.01 - 2013.01
Insurance Agent/Personal Financial Advisor
Prudential Financial
1984.01 - 1990.01
Retail Sales Manager
Jay Jacobs
1976.01 - 1984.01
Olympic College
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