Debbie Collins
Nacogdoches,TX
Summary
Dynamic leader with a proven track record ,enhancing operations and team cohesion. Excelled in operations management and leadership, driving significant business growth and fostering a culture of continuous improvement. Skilled in problem resolution and efficient multitasking, achieving high employee satisfaction and client loyalty through strategic vision and effective communication.
Overview
30
30
years of professional experience
Work History
General Manager
Conns Home Plus
08.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Store Manager
Burkes Outlet
12.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
District Manager
Stage Stores Inc
08.2018 - 08.2020
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Group Manager/General Store Manager
Stage Stores
02.1994 - 08.2018
- Optimized resource allocation by identifying underutilized assets and reallocating them effectively within the organization.
- Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
- Drove organizational change initiatives that resulted in streamlined operations, improved employee morale, and increased efficiencies throughout the group.
- Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
- Championed a culture of continuous improvement within the department, encouraging innovation and creative problem-solving among staff members.
Education
High School Diploma -
Apple Springs High School
Apple Springs, TX05.1983
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
Accomplishments
At Stage stores I was nominated by the company for store manager of the year seven years also above and beyond award for customer service ,while being here at Conns Home Plus I have made goal every month out of the three years except for 6 months ,which I think that is exceptional I pride myself on hard work and dedication and development of my people and meeting all goals I strive to be number one .
Timeline
General Manager
Conns Home Plus
08.2021 - Current
Store Manager
Burkes Outlet
12.2020 - Current
District Manager
Stage Stores Inc
08.2018 - 08.2020
Group Manager/General Store Manager
Stage Stores
02.1994 - 08.2018
High School Diploma -
Apple Springs High School