Debbie Davis
Weirsdale,FL
Summary
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales. Motivated Telemarketer highly successful at handling inbound and outbound sales calls using scripted communications. Learns systems and program details to resolve issues and offer best-in-class service.
Overview
17
17
years of professional experience
Work History
Telesales
Humana
08.2011 - 06.2023
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- I have 31 Health lic. in various States
- Proficient in Medicare knowledge
Telesales Agent
Terminix
10.2006 - 06.2009
- Answered questions about company offerings with knowledgeable responses about products and services.
- Recorded and updated customer information in online systems.
- Recorded contact information of customers and potential customers in internal database.
Education
High School Diploma -
Shawnee Mission West
Overland Park Ks06.1978
Skills
- Teamwork and Collaboration
- Outbound and Inbound Calls
- Script Use
- Selling Skills
- Product Knowledge
- Sales Expertise
- Product and Service Knowledge
- Appointment Setting
- Call Control
- Customer Engagement
Timeline
Telesales
Humana
08.2011 - 06.2023
Telesales Agent
Terminix
10.2006 - 06.2009
High School Diploma -
Shawnee Mission West
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