Debbie Do

Hawthorne,CA

Summary

Results-driven Shift Leader skilled in fast-paced environments and effective problem-solving. Excels under pressure while maintaining high standards of quality and efficiency. Focused on empowering team members to achieve objectives through supportive leadership and training. Balances customer, company, and employee needs to drive operational success.

Overview

years of professional experience

Work History

CDS /Shift Coordinator

Club Demonstration Services at Costco

Inglewood, California

10.2025 - Current

Trained and supervised team members to ensure high-quality customer engagement.
Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Communicated with clients to address inquiries and enhance service experience.
Provided support to team members during challenging times or projects.
Educated customers about offerings, promotions and pricing to boost sales.
Coordinated product demonstrations and promotional events for diverse consumer goods.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cleaned and sanitized kitchen equipment, utensils and work stations.

Cashier/Supervisor

Mai's Bakery

Monterey Park, California

10.2018 - 03.2025

Assisted customers with product inquiries and provided excellent service.
Helped customers find specific products, answered questions, and offered product advice.
Assisted customers over the phone regarding store operations, product information and order placement.
Operated packaging machinery to efficiently package products for distribution.
Performed necessary adjustments to ensure that products were properly sealed and labeled correctly.
Provided guidance and direction to subordinates regarding job duties and responsibilities.

Server/Bartender

PF Changs Restaurant

El Segundo, California

02.2012 - 08.2018

Delivered exceptional customer service, fostering memorable dining experiences.
Prepared and served a variety of cocktails and beverages to customers.
Delivered food and beverages promptly in a fast-paced dining environment to enhance guest satisfaction.
Handled cash transactions and processed payments accurately, ensuring smooth operations.
Performed opening and closing duties, including setting up dining area and restocking supplies.
Trained new bartenders on menu items and service techniques, enhancing overall team performance.

Education

High School Diploma -

Gabrielino High School

San Gabriel, CA

06-1999

Skills

Customer service
Team supervision
Customer service focus

Shift leadership
Team motivation
Positive attitude

Timeline