TaMyiah Smallwood
Independence,United States
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
CDS
Club Demonstration Services at Costco
Independence MO
01.2026 - Current
- Assisted customers in selecting products and provided personalized service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to restock merchandise and maintain organized sales floor displays.
- Responded to customer inquiries and resolved complaints promptly, fostering positive relationships.
- Trained new associates on store policies, procedures, and customer service standards to improve team performance.
Restaurant Team Member
Arby's Restaurant
Independence, MO
03.2025 - 07.2025
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Prepared food orders, cooking on grill and operating fry station.
- Operated register to process payments and collect cash payment for order totals.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Sales Associate
Gabe's Department Store
Independence, MO
08.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Truman High School
Independence, MO05.2025
Skills
Dedicated work ethic
Customer-centric service delivery
Cash management
Customer interaction
POS system management
Attention to detail in order processing
Efficient service in busy dining environments
Proficient in computer applications
Customer issue management
Friendly, positive attitude
Teamwork and collaboration
Customer service
Timeline
CDS
Club Demonstration Services at Costco
01.2026 - Current
Restaurant Team Member
Arby's Restaurant
03.2025 - 07.2025
Sales Associate
Gabe's Department Store
08.2024 - 03.2025
High School Diploma -
Truman High School