Debbie Fisher Abbott
Citrus Heights,CA
Summary
Front desk experience, sorting incoming mail/ out going mail. Familiar with greeting families or vendors. Comfortable answering multiline phones and fielding questions. Possessing good communication skills, excellent time management. Trustworthy professional capable of accepting direction and following through. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
27
27
years of professional experience
Work History
Office Assistant Level II
Sacramento County Mental Health Treatment Center
Sacramento, CA
08.2020 - Current
- Dispersed incoming mail to correct recipients throughout office.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Receive client property that I inventory and enter into Avatar.
- Open client episode admissions through Avatar and close and discharge patients in Avatar.
- Review client records for accuracy.
- Purge client chats as needed and send all purged records to our medical records department for them to store.
- Create medical card and build client charts.
- I run Medi-cal and Medicare for client referrals for service.
- Confirm the daily schedule for all classifications in the facility for the following three shifts.
- Work with the Administrator of the Day (AOD) to provide any support that may be needed throughout the shift.
- Track all incoming calls and outgoing calls via Excel Spreadsheet.
- Maintain daily log of notes in Excel.
- Send Absence Reports to supervisors as their employees call out.
- Scan client forms daily into Avatar.
- Maintain Physician orders in chart at all time.
- Track all movement through spreadsheet.
- Audit and initial the audit form for discharges done by other clerical staff members.
- Explain to friends and family the facility rules and regulations in regards to items allowed to be brought to their loved ones.
Custodian on Call
Mental Health Treatment Center
Sacramento, CA
11.2019 - Current
- Clean/restock linen closets and nursing station items to support employee needs.
- Moved and carried equipment and furniture.
- Remove snack and dinner garbage after meal period.
- Clean buildings, including bathrooms, fixtures, and windows.
- Handle, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
- Notified supervisor about needed repairs.
- Operate janitorial equipment properly and safely.
- Check and stock inventory throughout facility to meet expected demands.
- Mop/vacuum floors and dust furniture to maintain organized, professional appearance at all times.
- Wet mop/ spot mop public corridors, washrooms, and nurse stations.
- Work safely and effectively around clients.
- Maintain a polite and courteous manner with the clients and fellow staff members.
- Available to help at any time
Housekeeper
Sunrise Senior Living
Fair Oaks, CA
11.2017 - Current
- Provide detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
- Sweep/vacuum floors, hallways and stairwells
- Follow proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Return vacant rooms to occupant-ready status by deep cleaning and removing trash
- Supply residents with extra towels and toiletries when requested
- Remove all trash from residents rooms, including emptying wastebaskets and properly disposing of all soiled linen
- Properly use personal protection equipment (PPE)
- Complete cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
- Clean, sanitize and restocked bathrooms as needed to keep facilities fresh
- Collect trash from premises and remove to designated areas to alleviate bad odors
- Spot cleaned carpets using industrial carpet cleaner
- Safely used chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
- Covers receptionist desk when the need arises
- Meet incoming customers/ families with professional approach and provide friendly, knowledgeable assistance
- Sort incoming mail and directed to correct personnel each day
- Keep reception area clean and organized to offer positive first impression to every visitor
- Answer and direct incoming calls using multi-line telephone system
Instructional Teacher Assistant
Rio Linda Union School District
Sacramento, CA
08.1999 - 08.2001
- Assisted teachers with instruction and provided clerical support for diverse needs
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
- Monitored students in class, hallways, cafeteria and to supervise, enforce rules and support lead teacher
- Assisted teacher with any special needs they may have. Classroom was an autistic class with a wide range of needs that varied from student to student
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success
- Helped students master learning concepts through one-on-one and small group tutoring
Customer Service Cashier
Scandia Family Fun Center
Sacramento, CA
11.1997 - 08.1999
- Restocked straws, napkins and condiments
- Restocked prize counter
- Prepared snack bar foods
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system
- Answered phone calls to assist customers with questions and concerns
- Counted drawers at start and end of shifts to validate daily
Education
Associate of Arts - Anthropology
Sierra College
Rocklin, CA05.2015
Workplace Computer Skills Course
Sierra College Community Education
Online06.2020
Administrative Assistant Fundamentals
Sierra College Community Education
Online03.2021
Bachelor of Arts - Business Administration
Ashworth College
Norcross, GASkills
- Planning and coordination
- Focused and detail-oriented
- Exceptional time management
- Self-directed
- Decision making skills
- Organized
- Hardworking
- Team player
- Multi-line telephone skills
- Flexible
- Punctual
- Mail management
- Excel spreadsheets
- Dedicated team player
- Schedule management
- Proficient in Avatar
Timeline
Office Assistant Level II
Sacramento County Mental Health Treatment Center
08.2020 - Current
Custodian on Call
Mental Health Treatment Center
11.2019 - Current
Housekeeper
Sunrise Senior Living
11.2017 - Current
Instructional Teacher Assistant
Rio Linda Union School District
08.1999 - 08.2001
Customer Service Cashier
Scandia Family Fun Center
11.1997 - 08.1999
Associate of Arts - Anthropology
Sierra College
Workplace Computer Skills Course
Sierra College Community Education
Administrative Assistant Fundamentals
Sierra College Community Education
Bachelor of Arts - Business Administration
Ashworth College