Debbie Fox
Nehawka,NE
Summary
I am self-motivated and energetic individual with extensive experience in data processing. Throughout my career, I have consistently driven business results and inspired colleagues through a positive and friendly attitude. My track record includes achieving top team productivity and quality in accurate guidance and process handling. I approach tasks with curiosity and determination, ensuring the job is done right.
Overview
29
29
years of professional experience
Work History
Remarketing/Transfer
Nationwide Insurance
03.2019 - 05.2024
- Focused on accurately keying private client information from February 2024-May 2024
- Assisted Associate Underwriters with aerial images from July 2023 to February 2024
- Assisted Associate Underwriters with assigned risk reports from June 2023-July 2023
- Keys all personal line transfer applications to Policy Center
- Verified that rating information is correct and coverages are accurately mapped over when moving from a prior carrier to the Policy Center platform
- Maintains an understanding of and adherence to all applicable insurance laws and regulations for several states
- Handled TreMail request from agents for updating existing quotes or key quotes that were missed
- Keyed powersport transfer applications to Service Advantage
- Worked remotely.
PLT Umbrella Conversion
Nationwide Insurance
12.2018 - 03.2019
- Manually converted Umbrella renewals from Service Advantage platform to the new Policy Center platform
- Verified that rating information was correct and coverages were accurately mapped over during the transition
- Worked remotely.
EC Property Processing
Nationwide Insurance
01.2018 - 12.2018
- Assisted the EC Processing/Screening team
- Processed changes requested by agents, underwriters, and screeners
- Reviewed submitted changes made by agents and underwriters, following up with them for missing or inaccurate information
- Performed other related duties as assigned and needed
- Worked remotely.
PL Underwriter Screener/Remarketing
Nationwide Insurance
06.2009 - 01.2018
- Keyed transfer applications for major lines of business (auto, property, recreational vehicles, motorcycles, boats, and umbrellas) into our A-Plus system
- Verified rating information to assure proper premium clarification
- Accepted risks within established guidelines and criteria; referred cases needing further underwriting review
- Maintained an understanding of and adherence to all applicable insurance laws and regulations for several states
- Assisted with moving policies to a new platform as states rolled out
- Reviewed new business applications, changes, and correspondence for multiple major lines
- Performed other duties as assigned and needed
- Began remote work in 2010 and remained focused and productive.
Home/Auto/Recreational/Boat/Motorcycle Processor
Nationwide Insurance
02.2008 - 06.2009
- Processed amendments to policies for all lines of business
- Keyed new business policies
Agent Center/Aspen
Nationwide Insurance
08.2000 - 02.2008
- Handled incoming calls from agents that were needing help with keying/issuing policies onto the Agent Center/Aspen system
- Guided agents in locating state rules in their manuals and helped them understand them
- Manually rated endorsements for the agents when the system was not able to do so.
Policy Center
Nationwide Insurance
06.1997 - 08.2000
- Managed incoming calls from agents with questions or concerns about their insured policies in multiple states
- Processed endorsements requested by agents.
Mail/Microfilm
Nationwide Insurance
07.1995 - 06.1997
- Opened all incoming mail, stamped it with the date, and distributed it to the appropriate departments
- Scanned each piece through our microfilm machine and then enter it into our system.
Education
High School Diploma -
Conestoga High School
Murray05.1986
Skills
- Quick learner
- Customer service
- Communication
- Flexibility
- Drives productivity by using resources and tools
- Adaptability
- Dependability
- Teamwork
- Excellent Quality
- Working from home and staying on task
Systems Computer Skills
- Lotus Notes
- Outlook
- Microsoft Office
- Microsoft Teams
- Yammer
- Skype
Timeline
Remarketing/Transfer
Nationwide Insurance
03.2019 - 05.2024
PLT Umbrella Conversion
Nationwide Insurance
12.2018 - 03.2019
EC Property Processing
Nationwide Insurance
01.2018 - 12.2018
PL Underwriter Screener/Remarketing
Nationwide Insurance
06.2009 - 01.2018
Home/Auto/Recreational/Boat/Motorcycle Processor
Nationwide Insurance
02.2008 - 06.2009
Agent Center/Aspen
Nationwide Insurance
08.2000 - 02.2008
Policy Center
Nationwide Insurance
06.1997 - 08.2000
Mail/Microfilm
Nationwide Insurance
07.1995 - 06.1997
High School Diploma -
Conestoga High School