Summary
Overview
Work History
Education
Skills
Systems Computer Skills
Timeline
Generic

Debbie Fox

Nehawka,NE

Summary

I am self-motivated and energetic individual with extensive experience in data processing. Throughout my career, I have consistently driven business results and inspired colleagues through a positive and friendly attitude. My track record includes achieving top team productivity and quality in accurate guidance and process handling. I approach tasks with curiosity and determination, ensuring the job is done right.

Overview

29
29
years of professional experience

Work History

Remarketing/Transfer

Nationwide Insurance
03.2019 - 05.2024
  • Focused on accurately keying private client information from February 2024-May 2024
  • Assisted Associate Underwriters with aerial images from July 2023 to February 2024
  • Assisted Associate Underwriters with assigned risk reports from June 2023-July 2023
  • Keys all personal line transfer applications to Policy Center
  • Verified that rating information is correct and coverages are accurately mapped over when moving from a prior carrier to the Policy Center platform
  • Maintains an understanding of and adherence to all applicable insurance laws and regulations for several states
  • Handled TreMail request from agents for updating existing quotes or key quotes that were missed
  • Keyed powersport transfer applications to Service Advantage
  • Worked remotely.

PLT Umbrella Conversion

Nationwide Insurance
12.2018 - 03.2019
  • Manually converted Umbrella renewals from Service Advantage platform to the new Policy Center platform
  • Verified that rating information was correct and coverages were accurately mapped over during the transition
  • Worked remotely.

EC Property Processing

Nationwide Insurance
01.2018 - 12.2018
  • Assisted the EC Processing/Screening team
  • Processed changes requested by agents, underwriters, and screeners
  • Reviewed submitted changes made by agents and underwriters, following up with them for missing or inaccurate information
  • Performed other related duties as assigned and needed
  • Worked remotely.

PL Underwriter Screener/Remarketing

Nationwide Insurance
06.2009 - 01.2018
  • Keyed transfer applications for major lines of business (auto, property, recreational vehicles, motorcycles, boats, and umbrellas) into our A-Plus system
  • Verified rating information to assure proper premium clarification
  • Accepted risks within established guidelines and criteria; referred cases needing further underwriting review
  • Maintained an understanding of and adherence to all applicable insurance laws and regulations for several states
  • Assisted with moving policies to a new platform as states rolled out
  • Reviewed new business applications, changes, and correspondence for multiple major lines
  • Performed other duties as assigned and needed
  • Began remote work in 2010 and remained focused and productive.

Home/Auto/Recreational/Boat/Motorcycle Processor

Nationwide Insurance
02.2008 - 06.2009
  • Processed amendments to policies for all lines of business
  • Keyed new business policies

Agent Center/Aspen

Nationwide Insurance
08.2000 - 02.2008
  • Handled incoming calls from agents that were needing help with keying/issuing policies onto the Agent Center/Aspen system
  • Guided agents in locating state rules in their manuals and helped them understand them
  • Manually rated endorsements for the agents when the system was not able to do so.

Policy Center

Nationwide Insurance
06.1997 - 08.2000
  • Managed incoming calls from agents with questions or concerns about their insured policies in multiple states
  • Processed endorsements requested by agents.

Mail/Microfilm

Nationwide Insurance
07.1995 - 06.1997
  • Opened all incoming mail, stamped it with the date, and distributed it to the appropriate departments
  • Scanned each piece through our microfilm machine and then enter it into our system.

Education

High School Diploma -

Conestoga High School
Murray
05.1986

Skills

    • Quick learner
    • Customer service
    • Communication
    • Flexibility
    • Drives productivity by using resources and tools
      • Adaptability
      • Dependability
      • Teamwork
      • Excellent Quality
      • Working from home and staying on task

Systems Computer Skills

  • Lotus Notes
  • Outlook
  • Microsoft Office
  • Microsoft Teams
  • Yammer
  • Skype


Timeline

Remarketing/Transfer

Nationwide Insurance
03.2019 - 05.2024

PLT Umbrella Conversion

Nationwide Insurance
12.2018 - 03.2019

EC Property Processing

Nationwide Insurance
01.2018 - 12.2018

PL Underwriter Screener/Remarketing

Nationwide Insurance
06.2009 - 01.2018

Home/Auto/Recreational/Boat/Motorcycle Processor

Nationwide Insurance
02.2008 - 06.2009

Agent Center/Aspen

Nationwide Insurance
08.2000 - 02.2008

Policy Center

Nationwide Insurance
06.1997 - 08.2000

Mail/Microfilm

Nationwide Insurance
07.1995 - 06.1997

High School Diploma -

Conestoga High School
Debbie Fox