Debbie Haeger
Peoria,IL
Summary
Adaptable office manager and administrative support specialist with a strong record in calendar coordination, meeting support, and office operations. Experienced in training staff, maintaining databases, and preparing reports. Focused on streamlining workflows and delivering dependable support to busy teams.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Fresenius Kidney Care –
East Peoria, Illinois
05.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed incoming phone calls in kidney care office, addressing patient inquiries and concerns.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Assisted nursing and care teams with daily workflow, facilitating efficient operations.
- Coordinated insurance paperwork and referral documents, streamlining patient service processes.
- Supported patient scheduling and appointment adjustments for dialysis clinic teams.
- Organized patient records and confidential documents, enhancing accessibility for clinical staff.
- Prepared patient records, forms, and confidential documents for clinical staff.
- Entered data into electronic health records and office tracking systems.
- Drafted correspondence, memos, and meeting notes for administrative needs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Responded to customer questions about products and services offered by the company, ensuring clarity and satisfaction. from customers regarding products and services offered by the company.
Administrative Office Manager
University of Illinois College o
Peoria, Illinois
05.2021 - 05.2022
- Managed daily office operations for University of Illinois College staff and faculty.
- Coordinated calendars, meetings, and campus events across University of Illinois College departments.
- Supported budget tracking and expense documentation for University of Illinois College offices.
- Trained administrative staff on office systems, forms, and policy requirements.
- Prepared reports, memos, and documentation for University of Illinois College leadership.
- Developed administrative team to support corporate growth and objectives.
- Administered and updated database to manage payroll, employee benefits, and staff time.
Office Support Assistant
University of Illinois College of Medicine Positiv
Peoria, Illinois
01.2018 - 05.2021
- Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents.
- Answered phone calls and greeted visitors with professional, helpful service.
- Monitored office supplies and placed orders to ensure adequate stock levels.
- Managed confidential information with discretion and integrity.
- Performed data entry tasks accurately and efficiently using Microsoft Office Suite applications.
- Processed invoices for payment through accounts payable system.
- Performed light bookkeeping duties such as maintaining petty cash funds and reconciling credit card statements.
- Fostered positive relationships with staff and management to support collaboration.
Education
High School Diploma -
Li Estone Community High School
Bartonville, IL05-1983
Skills
- EHR data entry
- Medical scheduling
- Appointment scheduling
- Calendar management
- Meeting coordination
- Document management
- Office operations
- Microsoft Office Suite
- Computer proficiency
- Multi-line telephone system operation
- Medical terminology
- Client relations
Timeline
Administrative Assistant
Fresenius Kidney Care –
05.2022 - Current
Administrative Office Manager
University of Illinois College o
05.2021 - 05.2022
Office Support Assistant
University of Illinois College of Medicine Positiv
01.2018 - 05.2021
High School Diploma -
Li Estone Community High School