Xycoshea Burch
GAINESVILLE,GA
Summary
Dedicated healthcare professional with over 12 years of experience in hospital and clinical settings. Expertise in phlebotomy, medical front office operations, and environmental services, ensuring patient care and safety. Demonstrates accuracy and professionalism in fast-paced environments while adhering to HIPAA and infection control standards.
Overview
9
9
years of professional experience
Work History
Phlebotomist/Lab Assistant
PathGroup
Buford, Georgia
01.2024 - 06.2026
- Performed venipuncture and capillary blood collection on patients of all ages.
- Verified patient identity, accurately labeled specimens, and ensured timely transport to the laboratory.
- Maintained strict infection control and safety procedures while providing compassionate patient care.
- Documented patient information and laboratory collections accurately.
Environmental Services Housekeeper
Encompass Health Rehabilitation Hospital
Cumming, Georgia
05.2020 - 01.2024
- Disinfected patient rooms, surgical areas, and high-touch surfaces to reduce infection risks.
- Maintained a clean, safe, and sanitary hospital environment following CDC and infection prevention guidelines.
- Properly handled biohazardous waste and complied with hospital safety protocols.
- Collaborated with nursing and clinical staff to support quality patient care and hospital operations.
Medical Front Office Receptionist
ResourceMFG
Gainesville, GA
11.2017 - 05.2020
- Scheduled appointments, verified insurance eligibility, and maintained electronic medical records.
- Greeted and checked in patients while delivering outstanding customer service.
- Collected patient information, processed referrals, and managed multi-line phone systems.
- Maintained HIPAA compliance and assisted with daily administrative operations.
Education
Coffee High School
Douglas, GACertified Phlebotomy Technician - Phlebotomy
Medical Institute of NE GA
Braselton, GASkills
- Venipuncture & Specimen Collection
- Patient Care & Safety
- Infection Control
- EHR data entry
- Medical Documentation
- HIPAA Compliance
- Time Management
- Communication and Problem Solving
- Customer Service
Timeline
Phlebotomist/Lab Assistant
PathGroup
01.2024 - 06.2026
Environmental Services Housekeeper
Encompass Health Rehabilitation Hospital
05.2020 - 01.2024
Medical Front Office Receptionist
ResourceMFG
11.2017 - 05.2020
Coffee High School
Certified Phlebotomy Technician - Phlebotomy
Medical Institute of NE GA