Debbie Haro
Medford,OR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Teller III
First Interstate Bank
Medford, OR
08.2007 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted with training of new tellers on policies and procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
Business Office Manager
Addictions Recovery Center
Medford, OR
07.2002 - 08.2007
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated with vendors and suppliers to facilitate timely payments.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Developed and maintained effective relationships with banking institutions to support financial operations.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Education
Accounting
New Mexico State University - Carlsbad
Carlsbad, NMAccounting
Ocean State Business Institute
Narragansett, RI06.1991
Skills
- Active Listening
- Compliance, Laws and Regulations
- Excellent Skills
- Inventory Management
- Strong Sense of Ethics
- Product and Service Sales
- Pleasant and Personable
- Cash Handling Expertise
- Account Management
- New Teller Training
- Customer Service
- Learning Programs
Timeline
Teller III
First Interstate Bank
08.2007 - Current
Business Office Manager
Addictions Recovery Center
07.2002 - 08.2007
Accounting
New Mexico State University - Carlsbad
Accounting
Ocean State Business Institute