Debbie Hartey
Runnemede,NJ
Summary
Reliable Manager with a strong work ethic and commitment to exceeding company expectations. Built productive working relationships and managed team development in fast-paced, deadline-driven environments. Focused on maximizing productivity and optimizing procedures while balancing team performance and customer service targets.
Overview
18
18
years of professional experience
Work History
Manager
Autozone
Mantua, New Jersey
03.2008 - 03.2026
- Implemented visual merchandising standards to enhance store presentation.
- Managed daily operations of retail store and ensured optimal customer service.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management, including stock replenishment and organization.
- Coordinated promotional activities and events to drive customer engagement.
- Maintained compliance with safety regulations and company policies.
- Evaluated employee performance and provided constructive feedback regularly.
- Facilitated communication between management and team members for effective operations.
- Evaluated staff performance metrics to ensure productivity and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Distributed responsibilities among team members to optimize workflow to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Ensured compliance with industry regulations and company policies.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Implemented quality control measures to uphold company standards.
- Analyzed business performance data and forecasted business results for upper management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Education
Mastbaum High School
Philadelphia , PaSkills
- Sales forecasting
- Inventory management
- Visual merchandising
- Employee training
- Performance evaluation
Timeline
Manager
Autozone
03.2008 - 03.2026
Mastbaum High School