Debbie Henderson
Kathleen,GA
Summary
Dynamic sales professional with a proven track record at Southern Classic Realty, excelling in client relationship management and effective contract negotiation. Successfully generated leads and closed numerous deals, showcasing strong market research skills and a commitment to exceptional service. Adept at fostering repeat business through strategic outreach and personalized client engagement.
Overview
42
42
years of professional experience
3
3
Certifications
Work History
Sales Agent
Southern Classic Realty
01.2023 - Current
- Generated leads through cold calling, networking, and referral-based marketing strategies.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Successfully closed numerous deals by effectively addressing client concerns and resolving issues promptly during negotiations.
- Communicated with clients to understand property needs and preferences.
- Provided comprehensive representation for clients during negotiations with other agents or potential buyerssellers.
Office Manager
Superior Flooring Solutions
01.2020 - 02.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Owner/Front Office Manager
Superior Document Solutions
12.1982 - 03.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
High School Diploma -
Northside High School
Warner Robins, United States 05.2001 -
Skills
Prospective client outreach
Effective contract negotiation
Market research
Client relationship management
Certification
CPSP - Certified Professional Sales Person
Paralegal, Real Estate
Paralegal Certification from University of Georgia, Professional Real Estate in Georgia
Timeline
Sales Agent
Southern Classic Realty
01.2023 - Current
Office Manager
Superior Flooring Solutions
01.2020 - 02.2023
High School Diploma -
Northside High School
05.2001 -
Owner/Front Office Manager
Superior Document Solutions
12.1982 - 03.2020
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