Debbie Hyden
Bradenton,FL
Summary
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
HeatherRidge Golf Course
Gurnee, IL
04.1998 - 10.2016
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
Golf Pro Shop Assistant
HeatherRidge Golf Course
Gurnee, IL
04.1998 - 10.2016
- Greeted customers, answered phones, made tee times, checked golfers in, and communicated with the starter on their arrival.
- Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
- Organized inventory of products to ensure accurate record keeping.
- Open and close the Pro shop as needed.
Education
High School Diploma -
Waukegan High School
Waukegan, IL06-1975
Skills
- Cost Control
- Operations Oversight
- Ordering Supplies
- Beverage knowledge
- Menu pricing
- Sanitation Standards
- Food and Beverage Operations
- Money Handling
- Quality Control
- Staff Supervision
Affiliations
- Play pickelball 3 to 4 times a week
- Weight class twice a week
- Gradening
Certification
- Florida Food Handler Certificate
- Florida Alcohol Service Certificate
- American Red Cross Certificate Adult First Aid/CPR/AED
Summary
Work in the golf industry for 18 years. During that time I was the F & B manager and worked the pro shop. In the pro shop I worked the counter, answered phones, organized and cared for the house leagues. I also helped with training all employees. I have excellent customer service skills.
References
References available upon request.
Timeline
Food and Beverage Manager
HeatherRidge Golf Course
04.1998 - 10.2016
Golf Pro Shop Assistant
HeatherRidge Golf Course
04.1998 - 10.2016
High School Diploma -
Waukegan High School
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