Certified Medical Assistant with leadership experience at IU Hospital, specializing in patient care and safety. Proficient in EKG administration and electronic medical records management, enhancing team communication and performance. Focused on optimizing clinic operations and delivering high-quality patient experiences through effective problem-solving and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant - Team Lead
IU Hospital -Gastro, Endo, & Weight Loss
Carmel , IN
03.2024 - Current
Led team of Medical Assistants to achieve optimal performance and efficiency.
Facilitated team communication to ensure provider awareness of clinic operations.
Maintained high-quality patient care and satisfaction throughout service delivery.
Conducted patient interviews, collected vital signs, and updated medical records.
Performed Fibro Scans, EKGs, and coordinated appointment scheduling.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Maintained patient confidentiality in accordance with HIPAA regulations.
Managed patient calls, fax communications, and checkout processes effectively.
Certified Medical Assistant/ Safety Coordinator
IUH –Cardiology-North
Carmel, IN
05.2023 - 03.2024
Conducted weekly and monthly safety protocol reviews to ensure compliance with regulations.
Executed fire alarm procedures and managed expired medical equipment disposal.
Ordered supplies and interviewed patients while taking vitals and updating medical records.
Scheduled patient appointments, managed checkouts, and handled fax communications.
Registered patients for monitors, applied heart monitors, and completed EKGs.
Monitored oxygen tank usage to support patient health and safety.
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Collected urine samples from patients for drug screens or pregnancy tests when necessary.
Certified Medical Assistant
Indiana University North Primary Care
Carmel, IN
06.2021 - 05.2023
Conducted patient interviews, recorded vitals, and administered injections.
Managed patient appointments, faxed documents, and facilitated check-out processes.
Registered patients for monitoring, applied heart monitors, and completed EKGs.
Monitored oxygen tank usage to ensure patient safety.
Certified Medical Assistant
St. Vincent Ascension
Carmel, IN
04.2019 - 05.2021
Conducted patient interviews and recorded vital signs to ensure accurate medical documentation.
Updated medical records to reflect current patient health statuses.
Scheduled appointments, managed patient calls, and facilitated checkout processes.
Registered patients for monitoring equipment and applied blood sugar monitors.
Completed EKGs and prepared rooms for EMGs, ensuring readiness for procedures.
Downloaded reports from sleep machines for physician review and patient follow-up.
Certified Clinical Medical Assistant
Riverview Hospital
Noblesville, IN
11.2015 - 06.2019
Conducted laboratory specimen collections, including urine samples and throat swabs, adhering to established standards.
Maintained accurate electronic health records detailing patient care, condition, progress, and concerns.
Educated patients on medications, treatments, dietary modifications, and lifestyle changes to enhance health outcomes.
Managed wound care procedures, performing dressing changes and debridement as required.
Prepared treatment rooms by stocking necessary supplies and ensuring availability of sterile instruments.
Responded promptly to phone inquiries, delivering high-quality customer service regarding clinic services.
Certified Clinical Medical Assistant
Indiana University Ball Memorial Hospital
Muncie, IN
07.2005 - 11.2013
Conducted patient intake by measuring vital signs and recording medical histories.
Collected laboratory specimens including urine samples and throat swabs per established standards.
Prepared treatment rooms by stocking necessary supplies and ensuring availability of sterile instruments.
Maintained effective communication with patients to enhance overall visit experience.
Accurately documented lab results in Electronic Medical Record system.
Recorded detailed notes during patient visits for comprehensive medical records.
Participated in team meetings to optimize workflows and enhance patient outcomes.