Debra Watkins
West Frankfort,IL
Summary
Analytical and attentive professional driven to help students thrive in academic and campus life. Versed in monitoring and fairly enforcing policies among residents. Adept at completing rounds and checking in frequently with residents, proactively resolving challenges. Responsible Residential Support professional committed to supporting students in all facets of campus life, including emotional guidance and campus safety. Bringing [Number] years of experience combined with strong desire to create lasting and positive student rapport. Diligent Resident Advisor proficient in campus procedures, safety standards and emergency response. Energetic, motivated and thorough with excellent conflict resolution and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
14
14
years of professional experience
Work History
Senior Residential Assistant
Centerstone Of Illinois
Marion, IL
03.2014 - 03.2022
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Solved grievances and complaints by collaborating with residents.
- Conducted tours, orientation and educational sessions for residents and families.
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Janitor
Pittman Mining Service
, IN
10.2009 - 09.2013
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Reported vandalism or other damage to property to supervisor.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Moved furniture for cleaning and set up for special events.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Office Assistant
Boon Docks Equipment
Herrin, IL
04.2006 - 10.2008
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Maintained staff directory and company policy handbook for human resources department.
- Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Drafted common document templates for use by executives and employees.
- Developed correspondence letters, memos and emails.
- Arranged rapid office equipment repair and maintenance with vendors.
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Completed clerical tasks such as filing, copying and distributing mail.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
High School Diploma -
West Frankfort High School
West Frankfort, IL05.1978
Skills
- Reporting and Documentation
- Dormitory Program Operations
- Activities Oversight
- Issue Resolution
- Maintenance Requests
- First Aid and CPR
- Mental Health Disorders
- Event Chaperoning
- Policy Enforcement
Accomplishments
Learned BI Tracking for Federal clients, for accountability purposes
R3M, Federal Bureau of Prisons - reporting client admissions and discharges from RRC
Urinalysis on female clients, weekly/monthly
BAC- testing of alcohol
Relias Learning
Room searches
Timeline
Senior Residential Assistant
Centerstone Of Illinois
03.2014 - 03.2022
Janitor
Pittman Mining Service
10.2009 - 09.2013
Office Assistant
Boon Docks Equipment
04.2006 - 10.2008
High School Diploma -
West Frankfort High School