Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level personal shopper position. Ready to help team achieve company goals.
Overview
32
32
years of professional experience
Work History
Owner
Furever Friends Pet Services-NC
Cary, NC
01.2021 - Current
Developed comprehensive pet care programs tailored to client needs.
Managed daily operations, ensuring high-quality service and customer satisfaction.
Analyzed market trends to adapt services and stay competitive in the industry.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Market Manager (Part-time)
Western Wake Farmers Market
Morrisville, NC
01.2020 - 03.2023
Oversaw weekly vendor assignments for selling spaces, enhancing overall market efficiency and operations.
Executed comprehensive management of Facebook and Instagram accounts, focusing on strategies to boost brand recognition and cultivate community interaction.
Coordinated weekly market operations, ensuring smooth logistics and vendor compliance with regulations.
Enhanced product offerings by collaborating with cross-functional teams to identify gaps in the market.
Achieved consistent growth in competitive markets by adapting strategies based on comprehensive market intelligence.
Increased customer loyalty, establishing comprehensive customer feedback system to address concerns and improve service quality.
Strengthened customer relationships through personalized marketing initiatives, increasing brand loyalty and repeat business.
Built relationships with customers and community to establish long-term business growth.
Owner/Manager
Muddy Dog Roasting Company
Morrisville, NC
01.2006 - 01.2021
Oversaw daily operations of Muddy Dog Roasting Company, a local family-owned artisanal coffee roasters.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Interacted well with customers to build connections and nurture relationships.
Managed inventory levels, optimizing stock turnover and minimizing waste.
Conducted daily customer interactions to promote satisfaction and educate on diverse product offerings.
Facilitated efficient operations by performing physical labor, lifting coffee sacks over 40 lbs, and sustaining prolonged standing for 8+ hours.
Managed facility upkeep and sanitation efforts to maintain a secure and orderly work environment.
Updated and optimized Shopify platform to showcase diverse product selections effectively.
Developed and implemented roasting processes to enhance flavor profiles and product quality.
Trained and mentored staff in roasting techniques and customer service best practices.
Established marketing strategies to increase brand visibility and customer engagement within the community.
Special Education Teacher Assistant
Highcroft Drive Elementary School
Cary, NC
01.2004 - 01.2006
Worked with students with special needs in both a mainstream classroom environment and a special ed pre-school classroom.
Prepared lesson plans and documented student's progress.
Worked collaboratively with teachers and parents.
Conducted classroom activities beyond textbook teaching, such as artwork, story time, and sensory activities.
Supported students' interpersonal skill development by teaching self-control, manners, and other social skills.
Special Education Teacher Assistant
Lester D. Wilson Elementary School
Pittstown, NJ
01.1994 - 01.1996
Worked as a one-on-one special ed teacher assistant for the same student in kindergarten and 1st grade.
Assisted student in the classroom, cafeteria and playground to help them stay on task and re-channel their emotions in a more productive, creative way that was conducive to learning.
Education
B.S. - Elementary Education and Special Education
Kutztown University
Kutztown, PA
12-1989
Skills
Ability to multi-task and strong attention to detail
Strong work ethic & ability to work both independently and in a team
Over the Edge, Raleigh, NC, 2018, 2019, Raised $2,400 for Special Olympics, a nonprofit for children and adults with intellectual and physical disabilities.
Gail Parkins Memorial Ovarian Cancer Walk & 5K Run, Raleigh, NC, 2013, 2014