Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Rogers

Clovis,CA

Summary

Dynamic Retail Manager with a proven track record at Mattress Land, excelling in retail sales, cash management and customer service. Achieved sales goals by exceeding monthly goals and inspiring teams and enhancing store operations. Skilled in inventory control and multitasking, consistently improving customer satisfaction and streamlining processes for optimal efficiency.

Overview

19
19
years of professional experience

Work History

Retail Manager

Mattress Land
06.2011 - 06.2025
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained and developed new employees for ease of transition into team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined checkout process, reducing average customer wait time and improving overall satisfaction.

Supervisory Specialist

Yosemite Home Decor
01.2006 - 04.2011
  • Customer Account Monitoring
  • Gather, analyze, and maintain aging for ecommerce accounts
  • Collections and investigate non-payment, delayed payment & other irregularities
  • Processed RMA's and Credit Memo's
  • Handled accounts, placed orders, took payments, answered questions regarding products, scheduled deliveries, and manged the warehouse staff receiving our companies returned merchandise.
  • Handled weekly and monthly reports to management regarding RMA's and Freight Claims

Education

McLane
Fresno, CA

Skills

  • Customer service
  • Cash management
  • Store operations
  • Inventory control
  • Retail Sales
  • Microsoft Office (Word, Excel)
  • Multitasking

Timeline

Retail Manager

Mattress Land
06.2011 - 06.2025

Supervisory Specialist

Yosemite Home Decor
01.2006 - 04.2011

McLane

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