Debbie Sanderson
Radiology Associates of Ocala
Ocala,FL
1
Certification
28
years of professional experience
Work History
Patient Care Specialist
3 Years 5 Months- Creat new patient charts
- Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls
- Verified patient insurance information and collected co-pays and payments for services rendered
- Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided
- Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times
- Provided administrative support such as filing documents, scanning records into EMR system, and managing incoming/outgoing mail
- Collaborated with medical billing department to resolve any issues related to insurance claims or billing discrepancies
- Effectively communicated with healthcare providers to ensure timely delivery of test results and reports to patients
Customer Service Representative
2 Years 5 Months- Order fulfillment specialist in Cancellations
- Work with over 100 different vendors
- Process cancellations and refunds on multiple orders daily
- Interact with both customers and vendors via phone system
Front Desk Receptionist
2 Years 7 Months- Checked patients in and out of the system
- Took payments
- Updated and entered insurance information
- Processed credit card payments
- Scheduled appointments
Customer Service Representative
6 Years 11 Months- Worked on the answering service team
- Took inbound calls for over 100 different companies
- Took messages
- Set appointments for a doctors office
Tax Preparer
12 Years 2 Months- Prepared tax forms
- Printed checks
- Updated software for each tax update
- Managed office during the tax year
Education
Associate's degree - Medical Billing and Coding
Associate's degree - Accounting
Skills
Microsoft Outlook
Administrative Experience
QuickBooks
Kustomer (2 years)
HIPAA
Insurance Verification
Microsoft Excel
Data Entry
EMR systems
Medical Coding
Microsoft Word
Microsoft Office
EHR systems
NetSuite (2 years)
Certification
- Non-CDL Class C
- Driver's License
Timeline
Patient Care Specialist
Radiology Associates of Ocala
06.2023 - CurrentRead More
Customer Service Representative
RealTruck
11.2020 - 04.2023Read More
Front Desk Receptionist
Ocala family medical center
03.2018 - 10.2020Read More
Customer Service Representative
Ansafone Contact Centers
03.2011 - 02.2018Read More
Tax Preparer
Jackson Hewitt
01.1999 - 03.2011Read More
Asher School of Business
Associate's degree from Accounting
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UMA
Associate's degree from Medical Billing and Coding
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