Dynamic operations manager with a proven track record at Elite Transport 33, LLC, excelling in logistics and client relationship management. Skilled in developing efficient scheduling systems and enforcing safety protocols, resulting in enhanced compliance and operational efficiency. Strong decision-making abilities and a commitment to exceptional service drive business success.
Work History
Owner/Operator
6 Months
Elite Transport 33, LLC | 01.2026 - Current
Managed all aspects of business operations, including logistics and customer service
Developed efficient scheduling systems to optimize transport routes
Established and enforced safety protocols to uphold industry compliance standards.
Book loads, Driver loads to destinations.
Retail Sales Associate
5 Years 1 Month
Target | 11.2020 - 12.2025
Enhanced customer experience through effective merchandise presentation and product knowledge.
Trained new associates on sales techniques and operational procedures to improve team performance.
Managed inventory restocking and organization to ensure product availability for customers.
Assisted in implementing promotional displays, driving increased foot traffic and sales engagement.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Sales Associate
2 Years 7 Months
Kohls Department Store | 03.2018 - 10.2020
Supervised daily operations to ensure compliance with company policies and procedures.
Trained and mentored staff on customer service best practices and store standards.
Monitored inventory levels, coordinating restocking efforts to maintain product availability.
Conducted performance evaluations, providing constructive feedback to team members for improvement.