Debbie Villalobos
Covina,CA
Summary
Highly adaptable to all situations. Organized and dedicated to resolutions and Getting the job done. Experience in dealing with life’s difficult moments and working great under pressure. Making whatever environment I leave better than when I arrived .
Overview
30
30
years of professional experience
Work History
Catering Supervisor
Corner Bakery Cafe
Pasadena, CA
01.2023 - Current
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
Housekeeper
Self
Venice Beach Manhattan Beach Marina Del Rey
12.2016 - 01.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Care Giver
State Of California
In Home Los Angeles
03.2005 - 12.2016
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
Assistant Manager
Sees Candies
Los Angeles
05.1997 - 04.2005
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Medical Assistant
Dr Dolores Kent Cedars Sinai Hospital
Los Angeles
08.1994 - 02.1997
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Associates - Counseling
Mount San Antonio College
Walnut, CAMedical Assistant/phlebotomy License - Medical
Bryman
Los Angeles 01.1995
High School Diploma - General Literature
Abraham Friedman
Los Angeles 06.1994
Skills
- Catering Revenue Budget Development
- Relationships and Rapport
- Scheduling Staff
- Basic Accounting
- Food Safety Compliance
- Menu Planning
- Client Engagement
- Staff Management
- Strategic Direction
- Allergy Awareness
- Nutrition Knowledge
- Waste Reduction
- Hygiene Practices
- Sanitation Standards
- Food Presentation
- Catering Supervision
- Inventory control
- Vendor relations
- Food storage
- Time management
- Resource allocation
- Problem solving
- Quality control
- Team leadership
- Order processing
- Customer service
- Dietary Restriction Compliance
- Flexibility
- Worker Training
- Food Safety
- Hiring and Onboarding
- Payment Acceptance
- Task Delegation
- Kitchen Staff Supervision
Timeline
Catering Supervisor
Corner Bakery Cafe
01.2023 - Current
Housekeeper
Self
12.2016 - 01.2023
Care Giver
State Of California
03.2005 - 12.2016
Assistant Manager
Sees Candies
05.1997 - 04.2005
Medical Assistant
Dr Dolores Kent Cedars Sinai Hospital
08.1994 - 02.1997
Associates - Counseling
Mount San Antonio College
Medical Assistant/phlebotomy License - Medical
Bryman
High School Diploma - General Literature
Abraham Friedman