Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debbie Wilburn

Richmond,VA

Summary

Results-driven Market RT Manager with expertise in team leadership, staff training, and complex problem-solving. Proven track record of enhancing patient satisfaction through effective strategies and cross-functional collaboration.

Overview

40
40
years of professional experience

Work History

Market RT Manager

Apria Healthcare
Richmond, VA
11.2022 - Current
  • Trained and mentored staff on best practices in patient interaction and documentation protocols.
  • Collaborated with cross-functional teams to develop strategies for service line improvements and patient satisfaction.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Organized professional development programs for staff, leading to improved performance and skill sets.

Clinical RT Director

ABC Health Care
Richmond, VA
05.2013 - 09.2022

ABC Health Care Merged with Apria Health Care Sept 09, 2022

CRS Director for intake and Clinical

Working with warehouse to maintain equipment and supply for the clinical team

Worked with Sales to do Marketing

Director of Clinical Respiratory

Pediatric Connections
Richmond, VA
06.2003 - 05.2013

Managing the Clinical Respiratory Team,

Writing all Policies and processes for the Clinical Team

Started Vent program for Pediatric Connection ,

Took Pediatric Connection thru JACHO 3 time

Also Billed the Vent Waiver for Va Medicaid

Education

Associate of Science - Respiratory Therapist

Piedmont Va Community College
Charlottesville, VA
05-1985

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Strategic planning
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Conflict resolution
  • Performance evaluations
  • Employee onboarding
  • Work prioritization

Timeline

Market RT Manager

Apria Healthcare
11.2022 - Current

Clinical RT Director

ABC Health Care
05.2013 - 09.2022

Director of Clinical Respiratory

Pediatric Connections
06.2003 - 05.2013

Associate of Science - Respiratory Therapist

Piedmont Va Community College
Debbie Wilburn