Organized and reliable professional with a proven track record of managing multiple priorities effectively. Demonstrates a strong commitment to team objectives and consistently meets deadlines. Adaptable and willing to assume additional responsibilities to enhance team performance.
Overview
14
14
years of professional experience
Work History
Engineer Records Manager
Lee County Secondary Roads
Fort Madison, Iowa
12.2023 - Current
Facilitate payroll processing using Solutions for the engineers' department, ensuring compliance with IDOT codes and county regulations.
Modified and upheld leave time records to guarantee accuracy in accordance with departmental policies.
Managed personnel records accordingly, and safeguarded the confidentiality of payroll and personnel data.
Coordinated with county HR to optimize new employee onboarding and benefits management.
Execute office tasks, including responding to phone calls, organizing mail effectively, filing documents, and maintaining orderliness.
Input road, equipment, and labor costing in Solutions, using the appropriate IDOT codes.
Performs duties of the Engineering Programs Manager as needed or assigned by the Engineer or Assistant Engineer.
Customer Quality Service
COBO USA
Burlington, Iowa
02.2022 - 12.2023
Identified opportunities and found solutions for continuous improvement.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Launched quality assurance practices for each phase of development
Addressed all customer claims within our company in the US and all foreign parts we traded with Italy.
Read blue-prints to find where the problem was in English and Italian.
Finalized PPAP's for production.
Prepared all shipping and receiving claims we had with customers.
Worked on many levels with the Production Team/Engineering Department.
Administrative Assistant Athletic Director
Fort Madison Community School District
Fort Madison, Iowa
08.2011 - 03.2022
Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
Administrative and clerical support (mailing, scanning, faxing, copying)
Supervised student grades for eligibility requirements and collected paperwork for annual physicals.
Arranged transportation for athletes to participate in away games, tournaments and other events.
Assigned work to staff, set schedules, and motivated strong performance in key areas.