Accomplished operations leader with over 10 years of experience driving performance improvements and leading teams in fast-paced environments. Successful track record in streamlining operations, enhancing productivity, reducing costs, and overseeing quality assurance initiatives. Adept at creating a positive, balanced, and collaborative work environment thanks to 20 years of experience teaching yoga.
Overview
11
years of professional experience
Work History
SUNDER ENERGY
DIRECTOR OF SPECIAL PROJECTS
02.2022 - Current
Job overview
Manage mission-critical, cross-organizational projects working closely with leaders and managers across entire organization.
Achieved recovery of $212K of outstanding debt with new collection strategy.
ACKERMAN SECURITY SYSTEMS
DIVISIONAL DIRECTOR OF OPERATIONS
01.2018 - 02.2022
Job overview
Generated comprehensive analyses and reports to identify issues and opportunities for increased efficiency, communicating wins and anticipated challenges to leadership.
Established tailored, effective operational plans across dealer division of Ackerman Security and Ackerman Solar to support long-term business growth and profitability.
Designed and implemented new inventory management system that reduced costs by 15% annually, resulting in savings of $800K.
Monitored and coordinated workflows to optimize resources.
AIM SMART HOME
OPERATIONS MANAGER
01.2016 - 06.2018
Job overview
Responsible for development and implementation of all business processes including onboarding, training, customer support, licensing, inventory, and payroll.
Reviewed and interpreted state and municipal licensing regulations and ensured compliance was met in 38 states, 89 counties, and 463 cities.
Generated funding for 1700 accounts and managed $70K in recurring revenue.
NPEC
PROJECT MANAGER
03.2013 - 01.2016
Job overview
Managed and led product development team in creation of application functionality for customer relationship management system.
Developed relationships with stakeholders and clients and implemented feedback to help streamline onboarding and inventory processes within application.
Reduced project turnaround time by 34% by creating and maintaining plans using Microsoft Project.