Summary
Overview
Work History
Education
Skills
Timeline
Generic
Debi Kruppenbacher

Debi Kruppenbacher

Rochester,NY

Summary

Dynamic leader with extensive experience in retail management, notably as General Manager at Guess, where I spearheaded operations across two key locations, including a main retail store and a factory outlet. Excelled in recruitment, training, and development, significantly enhancing team performance and customer satisfaction. Skilled in operations management and team building, my tenure also includes impactful roles in training and development, notably as a District Training Manager, where I led district-wide initiatives to foster future leaders.

Overview

21
21
years of professional experience

Work History

General Manager

Guess
Victor, NY
07.2004 - Current

I currently manage 2 stores, Eastview Mall Guess (Retail) and Niagara Falls Outlet (factory)

Eastview is my main location, I hire, recruit, train and develop staff. Our main goal is sales and preventing loss on top of our daily duties.

Giving customers a great experience and inviting them to return. We build connections with our clients!

It is very team oriented with a sense of urgency.

At Niagara, I oversee the team now that they are fully staffed. I touch-base with the SM weekly, review schedules, do trainings and workshops to help continue their development.

I’m an extra hands when they need it.

Previous to being a General Manager, I was a DTM (District Training Manager)

I help my DM oversee the district, I was the go to person for any questions. I oversee the future leaders for our district. Yearly we conducted a future leader meeting.

My store was a test store for a few new tools the company was trying out. We would give feedback and then when it was time to launch the new tool we would do virtual trainings to our districts.

In the past, I was a LP captain for the district as well as a Loyalty Captain.

I always tried to help out my DM and district anyway if possible.

Education

High School Diploma - Business

Aquinas
Rochester, NY
06.2001

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Training and development
  • Relationship building
  • Staff training/development
  • Inventory control
  • Goal setting
  • Employee scheduling
  • P&L management
  • Motivation
  • Client relations
  • Staff motivation
  • Strategic planning
  • Recruitment
  • Human resources management

Timeline

General Manager

Guess
07.2004 - Current

High School Diploma - Business

Aquinas
Debi Kruppenbacher