Debika Sen
Katy
Summary
Experienced in resolving complex disputes and ensuring compliance with company policies. Utilizes analytical skills to identify patterns and root causes, leading to effective resolution strategies. Maintains high accuracy in dispute analysis and fosters strong collaboration within teams, consistently contributing to achieving organizational goals. Skilled in identifying discrepancies, performing root cause analysis, and implementing corrective actions. Recognized as a strong collaborator who adapts to evolving project requirements and drives team success. Proficient in data visualization tools, approaches tasks with a keen analytical mindset, and a commitment to delivering accurate, actionable insights. Enthusiastic and eager to embrace new responsibilities and excel in various situations. Strong work ethic, adaptability, and exceptional interpersonal prowess set me apart. Demonstrates the ability to work independently and quickly acquire new skills. Ready to make a valuable contribution.
Overview
22
22
years of professional experience
1
1
Certification
1
1
Diploma of system Studies
1
1
Java and C++
1
1
Diploma in Tourism Studies
Work History
Intake specialist
J29 Inc
02.2025 - Current
- Verified accuracy of data, ensuring compliance with established standards.
- Improved data integrity by identifying discrepancies and implementing corrective measures.
- Streamlined accounting processes by implementing efficient software tools and automating manual tasks.
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Dispute resolution analyst
J29 Inc
02.2024 - 01.2025
- Attention to detail: Thoroughness in examining evidence and documentation to make informed decisions
- Analytical skills: Ability to analyze complex data and identify patterns or discrepancies
- Communication: Strong verbal and written communication skills to interact with clients
- Problem-solving: Capable of resolving disputes and conflicts effectively and efficiently
- And knowledge of various conflict resolution and strategies
- Time management: Efficiently managing multiple cases and prioritizing tasks to meet deadlines
Data-Entry Clerk
J29 Inc
12.2023 - 02.2024
- Exceeded quality goals to support team productivity
- Provided support to management staff regarding data entry processes
- Supported data entry across departments as requested, switching promptly to new projects
- Verified confidential or private client information in adherence to state and federal laws
- Maintained updated knowledge of industry trends related to data entry operations
- Performed data entry from paper documents, emails, and other sources into computer systems
- Addressed data problems, troubleshooting solutions to minimize interruptions
- Maintained confidentiality of sensitive information entered into the system
- Reviewed existing information for accuracy and made necessary corrections
- Organized and filed data in appropriate locations for easy access to essential information
- Revised standard operating procedures to reflect current practices
- Organized files according to established procedures for easy retrieval later
- Checked source documents against entered data to ensure accuracy
- Improved quality of data by producing coherent definitions and data-naming standards
Teacher
The Goddard School
05.2023 - 11.2023
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Incorporated multiple types of teaching strategies into classroom
- Planned and implemented integrated lessons to meet national standards
- Graded and evaluated student assignments, papers, and course work
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
Teacher
Bachpan Play School
05.2011 - 05.2013
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Incorporated multiple types of teaching strategies into classroom
- Planned and implemented integrated lessons to meet national standards
- Graded and evaluated student assignments, papers, and course work
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
Project Leader
Datatech Solution Ltd.
11.2005 - 03.2011
- Managed a team of data analytics for processing both structured and unstructured data
- Extract text and structured data from different document types - sales invoice, prescription, various scanned reports
- Developing and implementation databases and data collection systems
- Identifying, analyzing and interpreting trends of patterns in complex data sets
- Defined responsibilities, duties, and roles of each team member
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives
- Observed progress of each project, examined risks and coordinated contingency plans
Office Assistant
S.S. Corporation Ltd.
06.2005 - 10.2005
- Provide administrative support to ensure the office operates efficiently includes managing files, scheduling appointments, and handling correspondence
- Organizing and maintain office files and records
- Handling data entry, assisting with document preparation and formatting
Project Leader
Datatech Solution Ltd.
07.2004 - 05.2005
- Managed a team of data analytics for processing both structured and unstructured data
- Extract text and structured data from different document types - sales invoice, prescription, various scanned reports
- Developing and implementation databases and data collection systems
- Identifying, analyzing and interpreting trends of patterns in complex data sets
- Defined responsibilities, duties, and roles of each team member
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives
- Observed progress of each project, examined risks and coordinated contingency plans
Faculty Teacher
IBM Ace Ltd.
07.2003 - 05.2004
- Teaching faculty for the class of BCA (Bachelor of computer application) students
- Used learning modalities and support materials to facilitate the learning process and accentuate presentations
Education
MBA - Information Technology
TASMAC
10.2004
B.COM - Bachelor of commerce
Dera Natung Collage
Itanagar, Arunachal Pradesh05.2002
Diploma - Tourism Studies
IGNOU
01.2001
Diploma - System Management
APTECH Ltd
Itanagar, Arunachal Pradesh01.2001
12th Grade - High School
Govt. Higher Secondary school
Itanagar, Arunachal Pradesh05.1999
Skills
- Effective Collaboration Skills
- Team Management
- Implementation of Curriculum
- Effective Communication
- Coordinating Group Learning
- Cognitive Skills Enhancement
- Proficient Organizational Coordination
- Data Analysis
- Skilled in Microsoft Office Applications
- Experience with Google Workspace Applications
- Database Administration
- Office Administration
- Data Analysis Techniques
- Information Harvesting Techniques
- Validating Data Precision
- Record Management
- Claims processing
- Accounting and bookkeeping
- Management accounting
- Data quality assurance
- Data migration
- Dispute resolution
- Analytical thinking
Certification
- Early Childhood Education 40 hrs., Childcare Education Institute & Texas A&M AgriLife Extension, 07/01/23
- Excel Fundamental for Data Analysis, Macquarie University, 12/01/22
- Finding, Sorting, and Filtering Data in Microsoft Excel, Coursera Project Network, 09/01/22
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Interests
- Gardening
- Hiking
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
Timeline
Intake specialist
J29 Inc
02.2025 - Current
Dispute resolution analyst
J29 Inc
02.2024 - 01.2025
Data-Entry Clerk
J29 Inc
12.2023 - 02.2024
Teacher
The Goddard School
05.2023 - 11.2023
Teacher
Bachpan Play School
05.2011 - 05.2013
Project Leader
Datatech Solution Ltd.
11.2005 - 03.2011
Office Assistant
S.S. Corporation Ltd.
06.2005 - 10.2005
Project Leader
Datatech Solution Ltd.
07.2004 - 05.2005
Faculty Teacher
IBM Ace Ltd.
07.2003 - 05.2004
B.COM - Bachelor of commerce
Dera Natung Collage
Diploma - Tourism Studies
IGNOU
Diploma - System Management
APTECH Ltd
12th Grade - High School
Govt. Higher Secondary school
MBA - Information Technology
TASMAC
Similar Profiles
Shaniqua HawkinsShaniqua Hawkins
Dispute Resolution Coordinator at J29 IncDispute Resolution Coordinator at J29 Inc
Jayne WilliamsJayne Williams
Dispute Resolution Reviewer (DRR I) Remote at J29/C2C - RemoteDispute Resolution Reviewer (DRR I) Remote at J29/C2C - Remote
Victoria StewartVictoria Stewart
Dispute Resolution Analyst - Team Lead at J29Dispute Resolution Analyst - Team Lead at J29
Myles SimonMyles Simon
Server at Ra SushiServer at Ra Sushi
Rosa Angelica RamosRosa Angelica Ramos
Bartender at Escalante's Fine Tex-Mex & TequilaBartender at Escalante's Fine Tex-Mex & Tequila