Debora Andrade
Frederick,MD
Summary
With a proven track record at My Party Express, LLC, and the 3 banks I managed in Brazil, I excelled in driving operational efficiency and fostering strong client relationships. My strategic planning skills, combined with a knack for operations oversight, have consistently enhanced organizational productivity and client satisfaction, showcasing my ability to blend hard and soft skills effectively.
Overview
8
8
years of professional experience
Work History
Director of Operations
My Party Express, LLC
02.2020 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Client Relationship Manager
JCAL, LLC
01.2017 - 12.2019
- Ensured precision in account management.
- Built strong relationships with clients through regular follow-up.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Addressed client concerns promptly to ensure satisfaction.
Education
MBA - International Business Management
PUC - Rio De Janeiro
Rio De Janeiro, Brazil06-2001
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
Languages; Portuguese, English and Spanish
I am fluent in these languages
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Limited Working
ADVANCED COURSES
Proficient in Microsoft programs:
- Word
- Excell
- Internet
- Power point
- Photoshop
Timeline
Director of Operations
My Party Express, LLC
02.2020 - Current
Client Relationship Manager
JCAL, LLC
01.2017 - 12.2019
MBA - International Business Management
PUC - Rio De Janeiro
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